EUT Specialist, SME

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a EUT Specialist - SME to join us. As an EUT Specialist - SME, you will serve as the technical authority for enterprise end user technology operations. Your leadership will directly impact device security, operational efficiency, compliance posture, and the end-user experience across desktops and mobile platforms.

Your impact will directly influence:

Enterprise endpoint security and compliance readiness
• Patch management effectiveness and vulnerability mitigation
• Standardization and modernization of desktop and mobile environments
• Strategic direction of EUT roadmaps and automation initiatives
• This is a high-visibility role where deep technical expertise meets enterprise-level strategy.

Duties and Responsibilities:

• Provide subject matter expertise and technical leadership for all end user technology operations
• Lead the installation, packaging, deployment, and maintenance of enterprise desktop and mobile applications
• Provide technical oversight for laptops, desktops, and mobile devices
• Manage group policies, device drivers, and security tools
• Lead patch management activities supporting security requirements
• Support vulnerability remediation and POA&M activities for end user devices
• Contribute to development of EUT strategies and technology roadmaps
• Provide technical direction to EUT teams
• Evaluate emerging end-user technologies and make recommendations
• Support adherence to federal security baselines and standards
• Drive automation and optimization initiatives

Education and Years of Experience:

• Bachelor's degree from an accredited institution or equivalent professional experience
• Education substitutions accepted per contract guidelines:
  • No Degree: 2 additional years experience
  • Associate's Degree: 1 additional year experience
  • Bachelor's Degree: Meets baseline requirement
  • Master's Degree or PhD: No additional experience required

Required Skills & Certifications:

• Minimum 12 years of related experience as a subject matter expert in End User Technology
• Extensive experience supporting enterprise desktop and mobile environments
• Expert-level knowledge of Windows, Mac, and iOS platforms
• Proven leadership managing EUT operations at scale
• Deep understanding of patch management and vulnerability remediation

Preferred Skills & Certifications:

• Multiple platform certifications (Microsoft, Apple, etc.)
• Experience with BigFix, SCCM, Intune, or similar tools
• Knowledge of federal security frameworks (NIST, STIG)
• Understanding of Zero Trust Endpoint Security
• Strong strategic planning and technology evaluation skills
• Excellent leadership and stakeholder engagement capabilities

Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: Alexandria, VA

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DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.