Program Coordinator, Transitions of Care

Hourly Pay Range:

Position Highlights:

• Position: Program Coordinator, Transitions of Care
• Location: Warrenville, IL
• Full Time: 40 hours
• Hours: Monday-Friday, 8:30a-5:00p
• Required Travel: May require travel across Endeavor locations

A Brief Overview:
The Care Transitions Program Coordinator, as a clinician, is responsible for implementing selected programs, tools, and/or services to ensure safe transitions of care for patients. They assess staff competency in planning safe transitions of care. This role primarily focuses on facilitating patient transitions from the acute care setting to post-acute residential care settings.

In addition, they support safe patient care transitions to post-acute care settings by implementing assigned program elements within the Cross Care Continuum. They collaborate with Cross Care Continuum leadership and staff to identify staff learning needs, facilitating in-service education to address these needs related to care transitions. Furthermore, they conduct peer-coaching and provide input to Clinical Managers regarding employee performance.

The Coordinator maintains program records and reference materials, recommends necessary policies and procedures, provides logistical support for participants, and offers on-site program support. They also generate and assemble reports of key program performance indicators, providing leadership with valuable input for the redesign of care transition processes as needed.

What you will do:

Clinical Practice

• Provides a clinical expert perspective to the interdisciplinary team in the care of patients with complex needs within an area of specialization or assigned units (transitions of care)
• Organizes and facilitates daily team meetings for transitions of care decision making
• Promotes continuity of care across settings within the health system and community
• Provides input to leadership regarding staff competency in the areas of care transitions including, but not limited to discharge planning, care coordination and clinical documentation
• Incorporates age-appropriate care needs into clinical practice, consultation and education

Education

• Collaborates with Clinical Managers to identify required transition of care competencies for RN and SW staff in the CCC
• Develops education plan consistent with organizational goals
• Implements staff educational activities related to care transitions
• Develops and maintains care transition orientation and competencies, in collaboration with Clinical Managers, preceptors and front line staff
• Uses a variety of teaching/learning strategies and methodologies to provide a continuous learning environment

Leadership Support

• Demonstrates leadership by promoting behaviors, including ethical, cultural, and spiritual sensitivity to achieve cohesive teamwork
• Provides the Clinical Managers with input for staff performance appraisals

Professional Practice

• Assumes responsibility for own continuing education and professional growth to maintain clinical and educational expertise through participation in workshops, conferences, in-services, networking, presenting and/or publishing
• Identifies trends, new techniques, and new products to support best practices in transitions of care and shares best practices with the leadership team
• Promotes membership and participation in professional organizations in areas of unit/specialty
• Contributes to the profession by participating in professional and/or community services

What you will need:

Minimum Education Level

• REQUIRED: Bachelor's degree in Nursing or another allied professional discipline from an accredited program

Minimum Licensure Requirements

• Current Illinois license to practice within discipline (RN, MSW, PT, etc.)
• Case Management Certification (CMSA or ACMA) preferred.

Minimum Certification Requirements

• Case Management Certification (CMSA or ACMA) preferred.

Minimum Work Experience

• Minimum of three years of clinical practice required, with 1 year of program coordination experience preferred
• Two years' experience related to care coordination, discharge planning, transitions of care, and utilization management which may overlap with #1 above.
• Experience in coordination of patient care programs in a team-based environment.

Benefits (for full and par time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.