Coordinator Administrative Services - Innovative Education and Success Department

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Under administrative direction, this position provides comprehensive administrative support to the Office of Student Success Operations and Strategy (SSOS). It serves as the first point of contact for students, faculty, staff, and visitors, offering general information and directing inquiries appropriately. The role supports SSOS teams through phone coverage, appointment scheduling, meeting and event coordination, and travel and expense processing. It also manages office operations.

• Serves as first point of contact in the Office of Student Success Operations and Strategy. Greets students, staff, faculty, and visitors in the main office reception area.
• Provides general information to visitors regarding academic and enrollment support. Forwards inquiries to appropriate person or department, as needed.
• Provides support to the SSOS Teams by answering phones, directing calls appropriately, and scheduling appointments.
• Oversees the organization and presentation of departmental common areas, ensuring a welcoming and functional environment for staff and visitors.
• Coordinates maintenance requests and collaborates with Facilities to address space-related needs.
• Maintains and updates supply inventory. Submits supply orders for approval.
• Maintains and updates departmental property inventory.
• Monitors IT needs (Ask-IT tickets or PantherTech repairs), assists with general technical issues and requests IT assistance when needed.
• Assists with scheduling meeting space and room reservations.
• Sets up rooms for AV related/technical equipment (Zoom, etc.) for meetings, events, presentations, etc.
• Assists with coordinating travel arrangements, as well as submitting travel authorizations and expense reports for department employees.
• Assists with planning team meetings and events.
• Performs other related duties may be assigned. The omission of related duties does preclude the supervisor from assigning them.

Bachelor's degree and two (2) years of office or related experience providing administrative support, or coordinating functions of an office or department; OR six (6) years of office or related experience; OR an equivalent combination of relevant education and/or experience.

Administrative

Begin time: 8:30 AM

Begin time: 5:00 PM

Criminal Background Check

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.