Sr. Benefits, LOA Specialist

Title: Sr. Benefits, LOA Specialist

Location: Long Beach, Predominantly On-Site

Department: Human Resources

Status: Full Time

Shift: Day

Pay Range*: $37.27/hr - $54.01/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Sr. Benefits - LOA Specialist position, manages, monitor, documents and supports leave of absence (LOA) activities related to overall LOA administration in accordance with organizational policy, federal and state laws. Produces end-user reports and analysis data to make recommendations based on LOA trends. Provides information, interpretation, guidance and consultation on complex issues that may arise as a result of an LOA associated with Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), leave as an accommodation under the Americans' with Disabilities Act (ADA), Workers Compensation, and Personal LOAs. Extracts, organizes, verifies, and interprets customer needs into procedures that follow current policies and practices. Serves as the Human Resources (HR) central point of contact regarding workers compensation claims in coordination with Employee Health Services and the third party Workers Compensation administrator. Coordinates workers compensation from initial claim through closure, and the transition from one leave type to another. Maintains the Alternative Duty Program (ADP) to ensures that the program is being followed based on workflow and policy. The LOA Specialist is responsible for the coordination and administration of the leave of absence process for employees including, but not limited to FMLA, CFRA, PDL, ADA, Workers' Compensation, STD and LTD programs in accordance with organizational policy, federal and state laws. Responsibilities include interpreting policies and instructing employees and managers on proper processes and procedures, maintaining records and reports related to leaves, and maintaining communication to all involved in the process.

Essential Functions and Responsibilities of the Job

• Serves as the subject matter expert on the end to end leave of absence process to ensure that all leaves are handled in a proper manner and adhere to organizational policies and procedures as well as all federal and state laws and regulations.

• Responsible for all case management elements of a leave and acts as the primary source of information and contact on issues related to a leave of absence. Responsible for educating employees on available leaves, updating employment status, and coordinating the return to work, employee transition and/or employee separation from the organization.

• Provides support to managers by providing timely and accurate information to evaluate requests; tracks and follows up with employee, manager, and HR on all areas of a leave including, but not limited to LOA/FMLA/CFRA/PDL and/or workers compensation.

• Responsible for the ADA process including the interactive process meetings with the manager and employee for any permanent or temporary work restrictions.

• Manages, retains and follows-up up on all leave of absence documentation to ensure accuracy and timeliness.

• Implements the appropriate changes and develops methods and systems to ensure that proper procedures are made on a continual basis and updates are communicated to employees and managers on a timely basis.

• Develops and maintains various reports as a tool for management to effectively monitor specific details of the leave of absence program, i.e. lengths of leave, types of leave, trends, costs, etc.

• Identifies strengths and weaknesses of the leave of absence program and makes recommendations, such as automation enhancements, streamlined processes and additional team measures, to optimize efficiency.

• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions to ensure the organization stays compliant in the areas of leave administration.

• Performs other duties as assigned.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out ourMemorialCare Benefitsfor more information about our Benefits and Rewards.