Stewardship and Donor Relations Manager

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Stewardship Program Management

Manage and continuously improve a comprehensive stewardship plan serving multiple donor segments, ensuring consistent recognition, reporting, and engagement across all campuses.

Donor Communications and Reporting

Develop and implement annual impact reporting, including endowment reports, broad-based impact reports, and customized major donor reports that clearly communicate donor impact and institutional outcomes.

Donor Engagement and Recognition

Plan and coordinate donor engagement opportunities across TSTC regions to strengthen donor relationships and increase engagement with the college and its mission.

Foundation Communications

Oversee planning and development of The TSTC Foundation's annual report in collaboration with strategic partners across the institution.

Digital Strategy and Storytelling

Develop and manage a donor-focused communication strategy, including planning and scheduling content to highlight donor impact through digital channels.

Data and Systems Integration

Integrate stewardship and donor engagement tracking within Salesforce Nonprofit to ensure accurate data, reporting consistency, and actionable insights.

Metrics and Retention

Develop and track donor engagement metrics to support donor retention goals and continuous improvement of stewardship strategies.

Employee Giving

Plan, manage, and execute the statewide Employee Giving Campaign, coordinating engagement, communications, and reporting.

Associate's degree required.
Three years of experience in marketing and communications or nonprofit fundraising.

Three years of experience managing social media or digital communications.

Two years of experience in higher education advancement, specifically donor relations or operations.

Bachelor's degree preferred.
Four years of experience in marketing and communications or nonprofit fundraising.

Four years of experience managing social media or digital communications.

Three years of experience in higher education advancement, specifically donor relations or operations.

Experience with advancement CRMs and platforms, gift processing, data management, prospect research, and fundraising analytics preferred.

Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.

Ability to develop and manage donor stewardship strategies across multiple donor segments.
Ability to produce clear, compelling written and verbal communications for diverse audiences.
Ability to manage multiple projects, timelines, and deliverables simultaneously.
Ability to analyze donor engagement data and translate insights into action.
Ability to use Salesforce Nonprofit and related systems to track engagement and stewardship activity.
Ability to apply fundraising principles including major gifts, planned giving, grants, and special events.
Ability to use digital platforms and tools to communicate donor impact effectively.
Ability to maintain confidentiality and exercise discretion with sensitive donor information.

Problem-Solving
Identifies, analyzes, and resolves issues to improve stewardship processes and donor engagement outcomes.

Analytical Thinking
Applies critical thinking and data analysis to evaluate stewardship effectiveness and inform decisions.

Customer Service and Teamwork
Demonstrates commitment to donor service and collaboration through proactive engagement and effective partnership with stakeholders.

Ethical Conduct
Upholds ethical standards, integrity, and professionalism in all donor relations and communications.

Organization and Attention to Detail
Maintains accuracy, consistency, and quality across stewardship reporting, recognition, and engagement activities.

Professionalism and Confidentiality
Demonstrates professionalism, discretion, and respect when handling sensitive donor and institutional information.

Ownership and Accountability
Takes responsibility for deliverables, deadlines, and stewardship outcomes with a focus on quality and follow-through.

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.

This position is classified under Fair Labor Standard Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings.

TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.

TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status.

The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.