Professional Education Services Specialist

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At MicroPort, we relentlessly strive to master every detail of our medical solutions with the purpose of prolonging and reshaping the lives of patients everywhere. We welcome motivated and talented people who want to join our dynamic and inclusive company, working together to deliver meaningful medical breakthroughs. In order to accomplish this, we hold true to our core values of Quality, Integrity, Accountability, Efficiency, Innovation, Aspiration, Dedication & Collaboration. Come and join Team MicroPort!

Why You'll Love MicroPort

You will find our team atmosphere challenging and rewarding. In addition to working with a world-class team, receiving a competitive base salary and bonus opportunities, our U.S. employees also enjoy the following benefits: Medical, Dental, Vision, Maternity Leave, Life Insurance, Short-Term Disability, Long-Term Disability, Bereavement, 401(k) (up to 4% match with vesting from day 1), PTO, Paid Holidays, Employee Assistance Program, Education Assistance...and more! At MicroPort, we care about our employees and encourage them to make healthy lifestyle choices and embrace wellness opportunities to maintain their very best health and wellbeing.

Overall Summary

Responsible for assisting in the operations of the MedEd cadaveric labs and events as it relates to specimens, instruments, implants, surgical techniques, as well as managing and assisting station assignments for visiting surgeons. This position will assist and learn the details of planning and execution on inventory, graphics, samples, and supplies for all MPO meetings, labs and sponsorship/exhibits.

Your duties will include:

1. Maintain a working knowledge of all Professional Education events. Responsible to assist in post lab management of inventory, shipping, specimen and facility protocols.
2. Partner with MPO Meeting Planners and East/West Coast Professional Education Managers as needed, to locate Facilities for events and ensure the necessary documentation is completed and submitted for the approval of scheduled events.
3. Partner with Professional Education Event Planners and/or Professional Education Managers to organize lab details with facility, e.g., stations, # of specimens, general instruments, submit voucher requests, coordinate with vendors, etc.
4. Full understanding of each cadaveric training event with the ability to assemble and deliver appropriate inventory and supplies as coordinated with Professional Education Planners and Managers.
5. Timely communication and responsiveness with the Salesforce (Distributors and Reps) to supply the necessary tools needed for sales calls, local meetings and patient education events. An in-depth understanding of the MPO product offerings is necessary in order to adequately supply teams and events with the needed items, implants and support materials.
6. Ability to organize, manage, and send out, on time, as needed all demo equipment, tradeshow/society graphic equipment, and/or sawbones supplies needed for the success of events or surgeon demonstrations.
7. Supports the US (or specific Region) for MPO cadaveric training and/or MedEd events, working directly with Professional Education Planners and Managers to support as needed in planning, execution and follow up for successful events and trainings.
8. Communicates and responds timely to MedEd, Marketing, Compliance, and all corporate workgroups.
9. Ready to support events by being able to lead and assist on-site support staff at didactic and cadaveric training events from setup to cleanup; be present to assist with the labs and to quickly resolve any issues as they arise, while proactively addressing potential issues before they arise.
10. Must be able to travel (30-40%) and work assigned weekends.
11. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About You

We might be a great match if you have:

• Ability to be flexible and switch gears at a moment's notice
• Ability to prioritize and adapt to rapid and continual change.

YOUR EDUCATION

Bachelor's Degree in Science, Communications or related degree required

YOUR EXPERIENCE

Minimum 2 years' experience with a medical device company as an Associate Rep., Field Specialist, Marketing Program Manager or similar role, or 4 years in lieu of Bachelor's degree