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Executive Business Partner

Jack Henry & Associates, Inc.
United States, Kentucky, Louisville
4139 Cadillac Court (Show on map)
Feb 12, 2026

Description & Requirements

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

The Executive Business Partner provides highlevel, proactive support to our Senior Managing Director of Financial Crimes Solutions by managing complex tasks, coordinating strategic initiatives, and ensuring seamless communication across all Financial Crimes Solutions departments and the broader organization. This role requires strong organizational skills, clear communication, sound judgment, and the ability to handle confidential information with professionalism. You'll play a key role in tracking deliverables, managing timelines, and ensuring business unit and corporate objectives stay on schedule.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Birmingham, AL; Louisville, KY; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO. This role may require occasional travel up to 10% for key events, meetings, trainings, or conferences.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

  • Efficiently coordinates and prioritizes multiple executive calendars, ensuring optimal scheduling and seamless communication across internal and external stakeholders, including the Leadership Support Team (LST).
  • Interprets and communicates the Executive's intent on their behalf, facilitating decision-making and enabling the Executive to focus on broader organizational priorities.
  • Maintains strict confidentiality and safeguard sensitive information in compliance with company policies and best practices.
  • Plans, schedules, and manages travel, meetings, seminar series, speaking engagements, and conferences. Supports executive and senior leader meetings by attending, taking notes, and tracking follow-up actions.
  • Acts as a positive representative for executive and department staff.
  • Acts as a key point of contact, facilitating clear and professional communication between internal and external stakeholders.
  • Supports process enhancements for administrative and departmental procedures, may include documentation and implementation of best practices.
  • Drafts, reviews, and edits internal communications and departmental documents to ensure accuracy, consistency, and professionalism.
  • Fosters a positive and professional work environment throughout the company.
  • Assists and partners with Finance in managing budgeting and contracting processes within the scope of assigned responsibilities, ensuring accuracy and compliance.
  • Identifies challenges, analyzes scope, proposes solutions, and compiles relevant data and reports to support decision-making.
  • Builds and maintains strong relationships across the Business Support Network (BSN), providing mentorship and fostering collaboration.
  • May perform other job duties as assigned.

What you'll need to have:

  • Minimum of 4 years of experience in an administrative role.
  • Must have previous executive administrative assistant experience.
  • Must be proficient in MS Office Excel and PowerPoint.
  • Excellent interpersonal skills, communication and decision-making skills.
  • Proficient in using AI tools.

What would be nice for you to have:

  • Maintains a polished, professional, and service-oriented demeanor at all times. Upholds clear and confident ethical standards, ensuring sound decision-making in ambiguous situations.
  • Ability to demonstrates flexibility in managing a diverse range of responsibilities, proactively assessing priorities, and aligning workflow to meet departmental and interdepartmental needs.
  • Ability to possess intermediate to advanced knowledge of Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) and collaborative tools such as SharePoint and OneDrive, or equivalent platforms (Google Suite, Mac OS, etc.).
  • Understands the company's mission, policies, and procedures, recognizing their role in supporting business operations and overall success.
  • Ability to support the implementation of systems and processes that drive operational efficiency and align with the company's strategic goals.
  • Thrives in a collaborative environment, fostering proactive communication, strong interpersonal relationships, and resilience when navigating challenges.
  • Ability to provide support on various projects, demonstrating the ability to manage multiple concurrent tasks while maintaining the highest levels of professionalism, confidentiality, and client service.
  • Excels in handling multiple tasks and managing responsibilities for multiple managers, ensuring accuracy and efficiency in execution.
  • Ability to display curiosity and a proactive learning mindset, continuously seeking opportunities for personal and professional development.
  • Operates with a self-starter mentality, taking initiative to identify and implement process improvements that enhance department and company-wide effectiveness.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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