Under general supervision of the Section Manager, the Damage Prevention Operating Supervisor, is responsible for managing the timely and thorough completion of locate mark out requests via one call tickets for company gas and electric underground facilities. To prevent damage to the Company's underground infrastructure, the Operator Supervisor educates company personnel, contractor excavators and the public on safe digging practices and the law to call before you dig as per NYS Code Rule 753. Upon damage to the company's underground gas system, the Operating Supervisor will investigate the event, determine the root cause of the damage, and follow up with education for the excavator.The Operating Supervisor oversees company front-line employees, Damage Prevention Technicians (DPTs), as well as contract locators and Damage Prevention Inspection (DPI's) workforces. Through daily supervisor of staff, the Operating Supervisor ensures fieldwork, administrative and emergency activities are executed safely, efficiently, and in compliance with all Company Work Procedures and Regulatory requirements.
Core Responsibilities
- Maintain a strong working knowledge of applicable federal/state codes, company procedures, HR policies, and the Collective Bargaining Agreement.
- Manage, lead, motivate and develop employees to ensure highquality workmanship and productivity.
- Balance time between field activities and essential administrative responsibilities.
- Inspect contractor work near underground gas and electric facilities to ensure safe practices and proper methods.
- Estimate costs, prepare requisitions, schedule contractor work, and use Oracle as required for locating activities.
- Collaborate and communicate effectively with internal departments and external customers, resolving issues and complaints promptly.
- Manage administrative tasks such as timesheets, timeoff approvals, field documentation, and Transmission Line Activity Reports (TLAR).
- Educate excavators on safe digging practices and damage prevention techniques.
- Handle operational-level HR and labor relations matters with support from the appropriate departments.
Required Education/Experience
- Bachelor's Degree and 2 Years Related work experience in Damage Prevention, or the operation and maintenance of a gas distribution system, or equivalent operations experience. or
- Associate's Degree and 4 Years Related work experience in Damage Prevention, or the operation and maintenance of a gas distribution system, or equivalent operations experience. or
- High School Diploma/GED and 5 Years Related work experience in Damage Prevention, or the operation and maintenance of a gas distribution system, or equivalent operations experience.
Relevant Work Experience
- Must fulfill the requirements of the Operator Qualification for the assigned area of supervision within 1 year of accepting the position, required.
- Must possess strong decision-making skills, be able to balance priorities, handle multiple assignments and take decisive action, required.
- Thorough knowledge of excavation practices, safety and environmental procedures, and estimating methods, required.
- Ability to interpret relevant drawings, blueprints, maps and records, and specifications, required.
- Strong interpersonal skills and demonstrated ability to interact with a wide variety of audiences and collaborate in cross-functional teams including comfortability with public speaking and presentation delivery, required.
- Participates in the Companys Emergency Management Processes and storm plans, required.
- Must have a valid driver's license and the ability and willingness to work and travel with the companys service territory, required.
- Working knowledge of gas distribution system, operations, maintenance and/or damage prevention work methods, required.
- Strong computer skills including proficiency with all aspects of the Microsoft suite, Oracle, Ticket Management System, and Web based systems, preferred.
- Knowledge of Regulatory gas transmission and distribution codes and requirements, preferred.
- Must be available 24/7 and available to participate in off hour emergency response activities (not frequent), required
Skills and Abilities
- Possesses strong technical aptitude
- Demonstrated written communication skills
- Demonstrated problem solving skills
- Builds and manages effective teams
- Demonstrates excellent judgment and decision making skills
- Demonstrates a high commitment to quality
Licenses and Certifications
- Driver's License Required
Physical Demands
- Ability to respond to system emergencies
- Able to work in all weather conditions, i.e. excessive heat and/or cold
- Perform extended driving through heavy traffic and severe off-road conditions
- Ability to work with, and in, the vicinity of high voltage and/or other high-energy systems
- Ability to climb in and out of manholes and excavations
- Ability to travel to company locations to work on storm restoration and heat contingencies
- Wear necessary Personal Protective Equipment (PPE), i.e. fire-retardant clothing and safety harnesses
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- 5 days a week in-person office and field work.
- Work is conducted outside, in varied conditions and terrain including adverse weather conditions, working in areas of limited space, and in a shared office environment. Must work at field locations in all weather conditions.
- Must be on a rotating weekly standby within Damage Prevention to oversee damage response.
- At times, requires working long hours in response to damage situations.
- Work requires sitting, walking, standing, bending, stair climbing, completion of paperwork, using a telephone and computer and attending meetings.
- This position is subject to drug and alcohol testing as required by the Department of Transportation.
- Must travel to company locations to work, to training, for storm restoration and system emergencies.
Mission Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience. Benefits: We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
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