New 
IT Support Lead - II
 Spectraforce Technologies | |
 United States, California, Foster City | |
 Feb 12, 2026 | |
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Title-IT Support Lead - II Location - Foster City, CA 94404 Duration: 6 months with possibility of extension Key Responsibilities: 1. Testing Coordination & Execution o Develop and maintain test plans, test cases, and scripts for eProcurement functionalities. o Coordinate and execute functional, integration, and user acceptance testing (UAT). o Validate catalog setup, pricing accuracy, and supplier onboarding workflows. 2. Defect Management o Identify, document, and track defects using appropriate tools. o Work with IT and vendors to resolve issues and retest fixes promptly. 3. Process Documentation & Reporting o Maintain detailed documentation of testing processes and outcomes. o Provide regular status updates and test results to stakeholders. 4. Collaboration & Communication o Act as a liaison between Procurement, IT, and other relevant teams during testing phases. o Communicate changes in templates, onboarding processes, and testing protocols. 5. Continuous Improvement o Recommend enhancements to testing methodologies and catalog management processes. o Ensure compliance with best practices and quality assurance standards. Required Competencies & Skills: * Technical Skills: o Strong understanding of eProcurement platforms and catalog management. * Including platforms like SAP S4, Ariba, OpenText VIM, etc. o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). o Familiarity with testing tools and defect tracking systems. * Analytical & Problem-Solving: o Ability to identify issues, analyze root causes, and propose solutions. o Detail-oriented with a focus on data accuracy and process integrity. * Project Management: o Ability to manage multiple priorities and meet deadlines. o Knowledge of project management principles and best practices. * Communication & Collaboration: o Strong interpersonal skills to work effectively with cross-functional teams. o Clear and concise written and verbal communication. Interpersonal Competencies: * Communicate effectively and build relationships with representatives of inter-related organizations * Excellent written and oral communication skills * Acute attention to detail and an analytical acumen * Strong interpersonal and customer service skills Education: B.S. / B.A. degree in Business (or other related degree programs) | |