New

Grievance & Appeals Coordinator I

TEKsystems
$23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Carolina, Columbia
Feb 12, 2026
Job Title: Grievance & Appeals Coordinator I Experience Level: Entry Level Location: Remote (Central Time Zone) Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST (1-hour lunch between 11:00 AM - 1:00 PM) Pay Rate: $23/hour (depending on experience) Position Purpose The Grievance & Appeals Coordinator is responsible for analyzing and resolving verbal and written claims and authorization appeals from providers, as well as pursuing resolution of formal grievances from members. This production-based role requires accuracy, timeliness, and compliance in a fast-paced environment. Key Responsibilities * Gather, analyze, and report verbal and written member and provider complaints, grievances, and appeals. * Prepare response letters for member and provider complaints, grievances, and appeals. * Maintain files on individual appeals and grievances. * Coordinate the Grievance and Appeals Committee as needed. * Support pay-for-performance programs through data entry, tracking, organizing, and research. * Assist with HEDIS production functions, including data entry, provider outreach, and claims research. * Manage large volumes of documents (copying, faxing, scanning incoming mail). * Work through assigned queues in the CenPas system with high focus on aging and timeliness. * Engage actively with team members via Microsoft Teams for collaboration and support. Education & Experience * Required: High School diploma or equivalent. * Preferred: Associate's degree. * Experience: 2 years in grievance/appeals, claims, or related managed care experience preferred. Top Skills & Qualifications * Must-Haves: * Strong oral, written, and problem-solving skills. * Ability to meet deadlines in a fast-paced, compliance-driven environment. * Skilled use of Microsoft Office platforms (Word, Excel, Teams, Outlook, SharePoint). * Nice-to-Haves: * Familiarity with Medicaid, DSNP-Medicare, and/or Marketplace. * 2+ years grievance or appeals, claims, or related managed care experience. Job Type & Location This is a Contract to Hire position based out of Columbia, SC. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Feb 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.