IT Contract Manager

UnityPoint Health is seeking an IT Contracting Manager to join our team! In this role, you will be responsible for supporting the contracting needs of UnityPoint Health in primarily the Information Technology (I.T.) space.

This position requires experience and in depth knowledge in contracting strategy and processes supporting stakeholders through RFP activities. The Manager will facilitate the execution, ongoing management, renewal, extension or termination of I.T. agreements across a wide variety of related products and services required in an acute and/or non-acute setting. A key part of the duties will be to work closely with business owners, clinical leadership, general support services leadership and legal counsel to ensure agreements include terms, conditions and pricing, are in place for all eligible members. This position is responsible for leading the identification and operationalization of opportunities that lead to cost reduction, standardization, efficiency, or other enhancements to the overall value of systems to support UPH I.T. needs. The Contracting Manager is a key resource in the ongoing management of vendor relationships and will interface frequently with vendor contacts. This position may work directly with all levels within the organization and all levels within the vendor community.

Location: Remote - applicants preferably reside in the UPH geography of Iowa, Illinois, or Wisconsin

Hours: Monday-Friday, 8am-5pm

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

• Responsible for working with Chief Information Officer and related system leadership to maximize standardization opportunities under system structured agreements and minimize the need for local agreements.
• Works closely with business owners, project management, and special project teams to develop Request for Information (RFI) and Request for Proposal (RFP) documents by utilizing existing or creating custom templates.
• Facilitates discussion with key stakeholders to understand the business needs and articulate those needs through RFI and RFP documents.
• Coordinates with the Executive Director Information Technology Operations, Chief Information Security Officer, and other IT administration to develop and maintain processes, coordinate priorities, host meetings, and otherwise supports the process for the organization.
• Leads key stakeholders through the review of specific vendor proposals and agreement templates to ensure the business needs of the organization are met.
• Engages with legal counsel to ensure the appropriate terms and conditions are in place to mitigate legal and business risks as it pertains to software products.
• Develops standard terms and conditions to be included in all new agreements and revises those as needed to account for changes to UnityPoint Health's business needs.
• Collaborates with key stakeholders to develop creative solutions to meet UnityPoint Health's business needs and concisely translates those solutions into agreements.
• Effectively negotiates with vendors to achieve the needs of UnityPoint Health using a collaborative, relationship driven approach that yields efficient and transparent communication.
• Manages the contracting relationship with strategic vendors by leveraging the overall scope to maximize cost reduction opportunities and achieve terms that are beneficial to the organization.
• Continually and proactively monitors for agreements for expiration, renewal, termination, and other key milestones and clearly communicates action steps to business owners.
• Collaborates with various data analytics groups to produce directional analysis to guide decisions, impact analysis for budget purposes, and proactive analysis to ensure the intended outcome is being achieved.
• Presents finding, recommendations, and strategy to key stakeholders and senior leadership groups as needed and requested in the I.T. space.
• Accurately tracks savings, cost avoidance, and other key indicators of performance to be shared with stakeholders and leadership.
• Maintain a working knowledge of information sources and contracting resources to accurately and efficiently access information and report findings in a meaningful and concise manner.
• Develops and refines contract templates and processes to support efficient operations in the I.T. space.
• Establish effective mechanisms of communication with staff, customers, teams and the organization's management team to foster an environment of openness, trust and team work.
• Provides input on the departmental plans, goals, standards, procedures, and instructions, which contribute to the effectiveness of the department in accordance with organizational goals.
• Work autonomously and collaboratively with internal and external customers and vendors.
• Identify and communicate operational impact findings to UPH's Supply Chain leadership on a regular and timely basis.

Education:

• Bachelor's Degree in Business, Healthcare Administration, or related field.
• Experience in excess of five (5) years in healthcare I.T. may be substituted for education

Experience:

• Five (5) years of experience in managing and negotiating software and other technology agreements.

Knowledge/Skills:

• Has the ability to manage and prioritize multiple projects simultaneously and adapt to rapidly changing schedules, priorities and workflows
• Has excellent group facilitation and presentation skills, including the ability to communicate effectively with a wide variety of individuals and groups
• Ability to generate a quality work product in a timely manner while maintaining a strong attention to detail