Integrated Care Specialist

Seven Counties
United States, Kentucky, Louisville
Feb 05, 2026
Job Description: ESSENTIAL JOB FUNCTIONS Make appointments and/or referrals for PCP or Medical Specialty. Maintain the Integrated Care Coordinators schedule including appointment reminders, scheduling appointments and rescheduling following a cancellation or no show. Prepares and mails caring contacts to clients determined to be at a risk of suicide as directed by Integrated Care Coordinator. Assists clients in navigating the healthcare environment to ensure appropriate access to care. Assists with coordination/access to services that address social determinants of healthcare outcomes: Assist with options for transportation to healthcare appointments Assist client in obtaining housing resources Assists with access to other community resources e.g., public assistance and financial benefits Develops knowledge base of other healthcare providers in the service area and collaborate, as needed Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. EDUCATION High School diploma or GED Preferred, but not required training as a Medical Assistant EXPERIENCE One year of experience working in a hospital, physician office, or behavioral care clinic Experience in community setting or integrated care environment. PHYSICAL DEMANDS Position may require lifting of 20 pounds maximum, with lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing Normal tasks may involve exposure to blood or bodily fluids Reliable transportation for travel between clinic locations if needed. Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards. Time Type: Full time