Group IT Applications Supervisor

Who We Are?

Vinci Construction USA is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast. Vinci Construction USA is part of Vinci Construction (France) which operates in 15 countries worldwide and represents $10.4B in revenue.

The Position

Vinci Construction USA is seeking a Supervisor - Group IT Applications position on their Technology Team in Orlando, FL. The Supervisor - Group IT Applications position involves key duties such as Tier 2 application support, software and firmware upgrades coordination with vendors, professional communication with users, vendors, and IT, attending meetings for project status updates, and adhering to management policies. The role also requires assisting with other projects and tasks as needed. Candidates should have over 10 years of technical experience with hardware/software and a bachelor's degree or equivalent experience. Critical thinking and the ability to streamline processes are essential skills for this position.

Key Duties

• Application Support (Tier 2)
• Coordinate with vendors to execute software and firmware upgrades
• Communicate with users, vendors, and IT in a professional manner
• Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
• Supervise a team of analysts
• Assist with other projects and tasks as required

Education, Experience and Skills.

• 10 + years of technical experience working with hardware/software
• SAP ECC 6.0 experience both supporting and maintaining
• Bachelor's degree or Equivalent Experience
• Critical thinking with ability to identify solutions and streamline processes
• Experience with an ITSM ticketing system
• Desire to work with vendors on solutions and support
• Dependability and a willingness to learn is important for this role
• Strong interpersonal, organizational and customer service skills
• Ability to work flexible/extended hours when requested
• Able to work both independently and effectively with remote team members as necessary
• Willingness to share knowledge and help cross-train peers
• Ability to manage multiple projects and own tasks concurrently
• 3+ Years Leadership Experience including leading a team and conducting performance and yearly reviews

Qualification Requirements

• General. To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands. The following physical demands are representative of those that must be met by a Group IT Applications Supervisor, to successfully perform the essential functions of this job.

• Frequent ability to sit for prolonged periods of time;
• Frequent ability to talk and hear, both in person and by telephone;
• Frequent ability to operate standard office equipment, using hand and arm dexterity;
• Frequent ability to navigate through office environment, including periodic use of stairs and/or elevator, as needed;
• Infrequent ability to lift general office documents and materials, up to 10 pounds;
• Frequent vision abilities required by this job include close vision, distance vision, depth perception, color vision, and the ability to adjust focus.

Work Environment. The work environment characteristics described below are representative of those that a Group IT Applications Supervisor encounters while performing the essential functions of this job.

• Work generally is performed in an office environment, although periodic visits to construction sites and manufacturing facilities may be required.
• Noise level in the typical office work environment is quiet.

Company Benefits

• Medical & Vision Insurance
• Dental Insurance
• Basic Life and AD&D Insurance
• Short Term Disability
• Voluntary Term Life
• Long Term Disability
• Sick Leave
• Paid Vacation & Holiday Pay
• 401(k) Plan
• Additional Benefits including wellness coaching, etc.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We promote a Drug-Free Workplace.