Aerospace Customer Service Representative - Exports

PPG has an exciting opportunity available for an Aerospace Customer Service Representative - Exports position. The Aerospace Business Specialist supports corporate and Aerospace goals and ensures follow-up and support for customers is a priority for the Team. You will report to the Aerospace Business Specialist Supervisor for exports.

This position will work a hybrid schedule with 3 days in the office and 2 days at home. Candidates can be based out of Los Angeles, Dallas, Philadelphia, or Seattle.

Key Responsibilities

• Responsible for the entry of all internal international purchase orders and Transparencies purchase orders.

• Follow-up and support to internal customers ensuring their requirements are being met.

• Ensuring you are working toward good relationships with your counterparts in Shipping/Planning/Logistics/Quality. Etc., and responses are being made promptly to all requests to minimize delays in processing orders or the customer receiving their materials.

• Obtaining late order information and notifying customers of any delays with their orders.

• Must keep appropriate stakeholders abreast of the problems/solutions pertaining to the customer and achievement of KPIs.

• Collaboration that will develop new business processes or to correct/update old processes.

• Work with the appropriate stakeholders to conceive and develop solutions to complex administrative problems using professionally accepted techniques, practices, and/or procedures.

• Responsible for complying with PPG's export compliance procedures.

• Responsible for adhering to the export team's processes and regulations.

• Managing a wide range of accounts with individual requirements and expectations.

Qualifications

• Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply.

• HS Diploma or equivalent required.

• Bachelor's Degree preferred.

• 3+ years of Customer Service or Exports experience.

• Can work well with international organizations.

• Knowledge of Lean/Six Sigma principles preferred or be willing to attend training.

• Salary range for this position is $52,000 - $60,000

#LI-Hybrid

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Gamele de salarii i de beneficii ale PPG pot varia in funcie de locaie, ceea ce ne permite s compensm angajaii in mod competitiv pe diferite piee geografice. PPG ia in considerare mai muli factori in luarea deciziilor de compensare, inclusiv, dar fr a se limita la, seturi de abiliti, experien i formare, calificri i educaie, licene i certificri, i alte nevoi organizaionale. Se pot aplica i alte stimulente.

Programele noastre de beneficii pentru angajai sunt concepute pentru a contribui la sntatea i bunstarea angajailor notri. Orice acoperiri i beneficii ale asigurrii vor fi in conformitate cu termenii i condiiile planurilor aplicabile i cu documentele aferente planului de guvernare.