Cash Applications Supervisor

DUTIES & RESPONSIBILITIES:

The Cash Applications Supervisor will have content expertise in the following areas and will be responsible for the following reporting and communication requirements as deemed appropriate by the Senior Manager - Cash Apps.

• Originate, lead, and/or participate in projects designed to improve Cash Application processes, including providing guidance and oversight to Cash Application team members.
• Accurately apply cash to customer accounts in the most efficient way possible.
• Reconcile customer remittance information and appropriately apply all cash to customer accounts using customer remittance information provided, or through Excel spreadsheets and High Radius uploads into the A/R system.
• Help ensure the integrity of all the cash application systems and processes.
• Participate in and lead projects designed to improve cash application processes or procedures, as well as related processes that affect cash application accuracy and timeliness.
• Establish regular communication of appropriate A/R and Cash Application information with the Senior Manager - Cash Apps, including team performance, workload, and process improvement opportunities.
• Effectively communicate Cash Application information (metrics, performance, areas of concentration/improvement) to all levels of management as requested.
• Provide guidance, training, and support to Cash Application team members, fostering professional development and consistent performance.
• Provide assistance to location managers, sales people, and customer service on cash application issues.
• Establish and maintain positive working relationships and clear communication with other departments to support efficient cash application operations.
• Research and review customer remittances and deductions to assist with accurate application to the A/R system.
• Assist with onboarding and training of new Cash Application team members.
• All other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Advanced knowledge of Access, Microsoft Suite, particularly Microsoft Excel (macros, pivot tables, v lookups)
• Familiarity with High Radius Cash Application preferred
• Advanced knowledge of accounting and reconciliation skills
• Excellent analytical and problem-solving skills with attention to detail
• Experience developing or utilizing online cash application software, with the ability to evaluate existing processes and identify improvement opportunities to increase cash application match rates.
• Strong communication skills (written and verbal) for collaboration and building relationships with internal teams and external customers
• Strong work ethic, positive attitude, customer focus
• Must be able to multi-task while still detail oriented and self-motivated

MINIMUM REQUIREMENTS:

• Bachelor's Degree in Finance or Accounting
• 1 or more years of lead or supervisor experience preferred
• 1-5 years of office experience working in A/R or Cash Applications in a high volume, fast paced environment.

WORK ENVIRONMENT:

Work is performed on-site in a Company office building in Eagan, Minnesota.

We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.