Application Support Analyst

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!

What You'll Do

As an Application Support Analyst (ASA) on our team you have the chance to design application systems in support of the Department of Veterans Affairs. Your technical expertise will be vital as you evaluate and modernize the Veterans Benefits Management System. You'll develop your skills in technology development, testing and network administration while gaining experience in federal contracting. Grow your skills by reusing and expanding technologies to create a better, modernized platform for our nation's veterans. Join our team and help turn requirements into accomplishments that drive change.

This role requires team members to be part of an on-call rotation. Staff will need to be able to respond to calls on a 24/7 basis. Each rotation lasts one week, and staff will be on call every 4 to 6 weeks depending on team size.

• 1+ years of experience with SQL and relational database systems/concepts
• 1+ years of experience with AWS/Linux/Oracle
• 1+ years of experience with data and process analysis
• Knowledge of software development
• Ability to grasp concepts and the flow of cross-platform data
• Ability to communicate application information and solutions to clients
• Ability to work efficiently in cross-team situations as well as independently
• Ability to obtain a security clearance

Preferred Experience

• Experience with Dynatrace
• Experience with SOAP UI

(#LI-remote)

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 9 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.