Assistant Facilities Manager
 JLL | |
parental leave, paid time off, 401(k)
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 United States, Texas, Houston | |
 Dec 20, 2025 | |
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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Assistant Facility Manager plays a crucial role in supporting the Facility Manager to deliver comprehensive property operations and maintenance services. This position serves as a key liaison between JLL and clients, focusing on customer service excellence, financial management, facility maintenance coordination, and supplier relationships. You will be instrumental in developing and maintaining strong client relationships while supporting the achievement of corporate real estate goals and objectives. This role offers an excellent opportunity to grow within facility management while contributing directly to JLL's reputation for operational excellence and client satisfaction across diverse property portfolios. What your day-to-day will look like: * Maintain and enhance client satisfaction through exceptional delivery of facility management services and support programs * Monitor and support compliance with JLL audit standards, operational policies, and procedures while tracking Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) * Collaborate with account teams to drive development and implementation of Integrated Facility Management (IFM) best practices and innovations * Support work order management for in-house staff and vendors, ensuring efficient coordination and completion of maintenance requests * Manage facility soft services including meeting preparation, conference room reservations, food services, parking, vending, and badging systems * Implement and monitor hazard control and safety practices while ensuring compliance with local codes, regulations, and JLL operational standards * Assist with procurement and supplier management activities to support overall facility operations and client objectives Required Qualifications: * Minimum of two years of relevant industry experience in corporate environments, third-party service provider roles, or consulting positions * Excellent customer service and communication skills, both verbal and written * Strong computer proficiency and managerial capabilities * Proven ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives * Basic knowledge of building systems including mechanical and electrical systems * Demonstrated commitment to safety protocols and regulatory compliance Preferred Qualifications: * Experience with facility management software and work order systems * Knowledge of Key Performance Indicators (KPIs) and Service Level Agreement (SLA) monitoring * Familiarity with procurement processes and vendor management * Understanding of soft services operations in corporate environments * Experience with client relationship management in professional services settings * Knowledge of hazard control and safety management systems * Previous exposure to Integrated Facility Management (IFM) best practices This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship. Location: On-site -Houston, TXIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. | |