Surveillance Agent (The Queen Casino Baton Rouge)

Responsibilities:

• Observes and reports any and all gaming violations and/or thefts of company property
• Operates monitor room equipment, including basic computer functions
• Participates in court actions relating to gaming violations
• Learns and uses two card count system
• Learns all games in use and all procedures and cheating indicators of such games
• Writes proper reports as needed in a timely manner
• Responds to surveillance supervision and gaming control requests
• Responds to requests of all other departments when necessary
• May be required to perform duties outside of normal job description where in the Company's judgment it is necessary in the interest of efficiency, productivity, or improved customer service.
  
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Hourly Rate:
15.00 USD per Hour

High school diploma or equivalent. (preferred)
Knowledge of casino security preferred (preferred)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. (preferred)
Ability to write routine reports and correspondence. (preferred)
At least one (1) + years' experience in surveillance and/or security field preferred. (preferred)
Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. (preferred)
Individual should have basic computer and keyboarding skills and knowledge of database and spreadsheet software. (preferred)
Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment. (preferred)
Good oral and written communication skills. (preferred)