New

Bilingual Remote Member Services Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Mexico, Albuquerque
Sep 27, 2025
We're Hiring: Member Services Representative (Remote) Start Date: October 13, 2025 Location: Must sit in TX, CA, NV, or NM only! Workplace Type: 100% Remote Shift Training: Mon-Fri, 8am-4pm PST (7 weeks) Hours of Operation: 6am-8pm PST, weekend rotation & some holidays required Job Overview Join a dynamic healthcare team as a Member Services Representative, where you'll be the voice of compassion and clarity for our members. Key Responsibilities: * Serve as the primary contact for member inquiries regarding benefits, eligibility, referrals, and claims. * Advocate for members by resolving concerns and ensuring satisfaction with professionalism. * Deliver superior customer service in a fast-paced, remote call center environment. Qualifications * Minimum 2 years of call center experience * Bilingual required (Spanish, Cantonese, Mandarin, Vietnamese, or Korean) * Health plan experience is a plus * Must have reliable WiFi and a home-office setup Job Details * Duration: 3 months * Placement Type: Contract Benefits (Eligibility may vary) * Medical, dental & vision * 401(k) with pre-tax and Roth options * Life and disability insurance * Health Spending Account (HSA) * Transportation benefits Ready to make a difference from the comfort of your home? Apply now and be part of a team that values empathy, excellence, and service. Let me know if you'd like this formatted for a job board or shared internally! Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 3, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.