New

Remote Customer Service Representative

TEKsystems
$15.00 - $17.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Atlanta
Sep 27, 2025
* Now Hiring: Customer Service Representative (Entry Level) - Remote Opportunity Available!* Are you passionate about helping others and solving problems? Do you thrive in fast-paced environments and enjoy making a difference in people's lives? Join our team as a Customer Service Representative and be the voice of support for customers navigating their accounts, healthcare options, and more. * What You'll Do:* * Deliver top-tier customer service via phone and online chat * Assist with account creation, password resets, and document uploads * Answer general inquiries and help customers manage their accounts * Verify eligibility for coverage and review healthcare options * Troubleshoot issues and find creative solutions to customer problems * Accurately input customer data and perform administrative tasks * Stay up-to-date on company policies, products, and procedures * Complete training and certifications with a commitment to excellence * What We're Looking For:* * Strong customer service skills from call center, retail, hospitality, or food service backgrounds * Recent work history with no major gaps in employment * Ability to follow workflow processes and company policies * Professional, productive, and genuinely helpful attitude * Comfortable troubleshooting basic tech issues while working remotely * Bilingual skills and healthcare experience are a plus! * Disqualifiers:* * Short or vague responses during interviews * Difficulty understanding structured processes or policies * Lack of professionalism or interest in helping others * Experience Level: Entry Level* Whether you're starting your career or transitioning from retail or food service, we welcome driven individuals ready to grow and succeed. * Location: Remote* Ready to make an impact? Apply now and become part of a team that values service, growth, and excellence. Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 3, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.