Director, Application Engineering

It's More Than a Career, It's a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission

People who live with cancer - those who work to prevent it, fight it, and survive it - are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

We are seeking a strategic and technically adept leader to oversee the engineering and operational management of all overhead, contract research organization (CRO), and site management organization (SMO) applications within Sarah Cannon Research Institute (SCRI). This role will lead a team of systems engineers responsible for implementing, maintaining, and optimizing enterprise applications that support clinical research operations. The Director will ensure alignment with SCRI's digital strategy and collaborate cross-functionally with McKesson and external partners to uphold enterprise standards and drive innovation.

Duties include but are not limited to:

• Lead the full lifecycle of application engineering across overhead, CRO, and SMO systems, including implementation, configuration, performance tuning, and integration.

• Manage system engineers and foster a high-performing team culture focused on continuous improvement and innovation.

• Oversee release management, testing, and validation processes to ensure stable and secure deployments.

• Collaborate with Finance, Quality, Clinical Operations, and external CRO/SMO partners to ensure systems meet evolving business and regulatory requirements.

• Drive automation and digital transformation initiatives to replace manual processes with scalable, efficient solutions.

• Ensure data integrity, user access controls, and compliance with internal policies and external regulations.

• Coordinate vendor relationships, including contract management, roadmap alignment, and issue resolution.

• Maintain comprehensive documentation and a knowledge base for system configurations, workflows, and troubleshooting.

• Support audit readiness and collaborate with internal and external auditors on system-related documentation.

• Monitor system performance and proactively implement enhancements to improve reliability and scalability.

Skills: The proficiency to perform a certain task.

• Proficiency in software development methodologies (Agile, DevOps) and experience in integrating various systems and applications to streamline clinical operations.

• Strong analytical and problem-solving capabilities

• Effective communicator with the ability to influence stakeholders across all levels.

• Proven ability to lead, mentor, and develop high-performing engineering teams

• Experience with cloud platforms like AWS, Azure, or Google Cloud for scalable and secure data storage and processing

Abilities: An underlying, enduring trait useful for performing duties.

• Ability to manage multiple complex projects and prioritize effectively.

• Thrive in a fast-paced, collaborative environment.

• Drive innovation and digital strategy using cutting-edge technologies.

• Inspire and align teams around shared goals and organizational vision.

Knowledge: A body of information needed to perform tasks; May be obtained through education, training or experience.

• 12+ years of experience in clinical research or related fields, with a focus on application engineering and system support.

• Extensive knowledge of advanced engineering principles, theories, and concepts

• Proven track record in strategic planning, project management, and change leadership

• In-depth understanding of clinical research processes, regulatory requirements, and industry trends

• Familiarity with platforms such as Salesforce, SAP, Veeva, Vestigo, and EHR systems.

• Expertise in system interoperability and data exchange across clinical platforms.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.