Data Analytics Mgr-Ops Proj

The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.

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Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act. Meeting the minimum qualifications does not guarantee an interview or job offer. The most qualified candidate will be selected.

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.

Metra's rail operations are overseen by the Deputy Executive Director, Operations, who provides executive direction and guidance to the chief officers of the Engineering, Mechanical and Transportation departments as well as the Training and Certification and Operations Training departments. The division also provides executive oversight and direction to contract carriers (BNSF and Union Pacific) to ensure that rail operations are consistent with Metra's standards and practices.

Reporting to the Deputy Executive Director-Operations, the Data Analytics Manager-Operations Projects, gathers, analyzes, and presents data on numerous operations department projects in support of the Deputy Executive Director-Operations and reporting departments.

The primary duties include:

Analyze large and complex data sets using statistical methods including data modeling; create spreadsheets, graphs, and charts to illustrate findings; and draft clear and concise management reports. Collaborate with departments to collect, validate, and analyze data; structure large data sets; and design tools to track analyze, and store data. Prepare and present reports of findings including identifying trends and projections to aid senior leadership and department managers in making informed business decisions. Research and analyze operational issues, identify best practices, and establish processes and procedures to ensure efficient and effective management operations. Establish Key Performance Indicators to measure the effectiveness of programs and business decisions. Perform other related duties as assigned to meet the ongoing needs of the organization.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

1. Bachelor's degree in a Business, Computer Information Systems, or Project Management related field.
2. In addition to #1, must have six (6) years of experience that includes project management and data management/analysis
3. Considerable knowledge of data collection, validation, and analysis in decision making.
4. Considerable knowledge of data management concepts.
5. Good knowledge of data visualization design tools.
6. Strong business acumen with the ability to make sound business decisions.
7. Strong analytical, math, organizational, and critical-thinking skills.
8. Strong verbal and written communication skills.
9. Strong report preparation and presentation skills.
10. Strong collaborative skills.
11. Must be proficient in Microsoft 365 (Word, Excel, PowerPoint) with familiarity in SQL, Power BI, GIS, various Adobe products, and enterprise asset management systems such as Maximo or Service Max.
12. Ability to extract, synthesize, manage, and analyze large amounts of complex data with attention to detail.
13. Ability to exercise discretion and maintain confidentiality.
14. Ability to multi-task and complete projects with competing priorities in a timely manner.
15. Ability to foster and maintain positive working relationships with managers, supervisors, employees, and other stakeholders to gain their cooperation and support in assigned projects/studies.
16. Must be available to work flexible hours in the early morning, late afternoon, evenings, or weekends.

Preferred:

1. Transportation related experience

Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.

Please note: Regardless of any state laws that legalize marijuana, Metra prohibits applicants and employees' use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC for any reason for preemployment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.

Metra is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to RAC@Metrarr.com.

Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.