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CFSR Workstream Lead * Technical Expert II

JBS International
United States, California, San Mateo
Sep 27, 2025

The Technical Expert II (TE II) is a child welfare subject matter expert working collaboratively with TEs and project leadership and is responsible for ensuring the design and delivery of training and technical assistance (T/TA) and deliverables for/with JBS projects and initiatives. The TE II may provide coaching and guidance for and with staff and consultants/collaborators in supporting and implementing effective, high-quality T/TA and communicate with the JBS client(s) per established project guidelines. The TE II may also be called upon to supervise project-affiliated JBS staff.

Fundamental Requirement: This Technical Expert role is focused on the federal Child and Family Services Review (CFSR). The TE II (or III) must have extensive professional experience in child welfare to include a deep understanding of Title IV-E and Title IV-B federal requirements and experience with all aspects of the CFSR. CFSR experience must include in-depth knowledge of the CFSR Statewide Data Indicators, Onsite Review Instrument (OSRI), Statewide Assessment, requirements for state-led vs. CB-led reviews, as well as Program Improvement Plan development, implementation, monitoring and associated measurement plan. The TE II must possess a passionate commitment to consumer-centric design, data-driven decision-making, peer and family engagement, and delivery of TA and an understanding of and commitment to the project's model of TA as a strengths-based, culturally-informed, and continuous process that supports projects and jurisdictions over time and as needed to achieve successful outcomes.



ESSENTIAL JOB FUNCTIONS:



  • Maintain professional expertise in content area, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and evidence-informed practices and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.





  • Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective T/TA approaches, topics for project meetings and/or workshops, and skilled consultants and presenters.





  • Ensure T/TA activities carried out by TE II meet all contractual obligations and requirements of the client/contract.





  • Manage, guide, and monitor the design and delivery of all TA; ensure all T/TA-related activities are documented (whether in the designated TA tracking system or another method) in a timely fashion.





  • Work with other TEs, the project's senior management team, and JBS clients to identify trends in T/TA needs, analyze which types of T/TA work and why, identify emerging issues, and design long-term strategies for supporting jurisdictions in meeting higher levels of performance/outcomes.





  • Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of T/TA.





  • Collaborate with other TEs to support the exchange of information across various projects.





  • Contribute to the preparation and finalization of written deliverables, including site visit reports, meeting reports, technical documents, and other products (e.g., PowerPoint presentations) as requested by clients.





  • Guide and may manage assigned T/TA staff in carrying out the support and logistical activities required for delivering all types of T/TA and may supervise staff.





  • Develop scopes of works for consultants and assist with recruiting and selection of consultants





  • May contribute to proposal preparation and business development activities.





Minimum Job Qualifications:

Education:






    • Master's degree in relevant field






Experience:




    • At least 15 years of relevant work experience.



    • Demonstrated applied expertise in child welfare and related child, family and human services topic areas.



    • Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to the CFSR, child welfare data, continuous quality improvement, and child safety, permanency, and child and family well-being.







CFSR-Focused Experience:




  • Deep understanding of federal CFSR requirements and all phases of the CFSR process from the Statewide Assessment through Program Improvement Plan (PIP) implementation and measurement.



  • Experience with implementation of the CFSR process (not just experience with the case review itself, but an in-depth understanding of what it takes to plan and successfully implement a CFSR process in its entirety).



  • Knowledge of and experience with CFSR data (Systemic Factor items and related data, Statewide Data Indicators, OSRI/OMS data reports, PIP measurement requirements).



  • Knowledge of and experience with broader child welfare data sets that may inform the CFSR, including partner systems data (e.g., courts, service providers).



  • Experience facilitating CFSR-focused planning discussions with a broad spectrum of child welfare professionals and key system partners (i.e., courts, service providers, training system partners, families and youth).



  • Experience with CQI principles and approaches and applying sound CQI practices throughout the CFSR process.





**It is of upmost importance than an individual has experience from a child welfare lens.


Language:




    • English Fluency (oral and written)






Preferred job requirements:




    • Experience: 3 years' direct program management experience. At least 2 years' supervisory experience. Consulting and contract management experience. Federal government contracting experience.



    • Language: Fluency in a language other than English






Skills:




    • Interacts well with others in a positive, courteous, and professional manner; functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns.



    • Honors, respects, and celebrates cultural differences. Effective, clear, and professional writing and oral communication skills.



    • Attention to detail.






Knowledge:




    • Content Knowledge of current and emerging issues for assigned grant program areas.



    • Strengths-based approach to delivering T/TA and to working with others.






Software Proficiency:

Microsoft Office (Excel, Outlook, PowerPoint)


Location:

May vary based upon assignment.



SECURITY CLEARANCE:

May vary based upon assignment.

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

APPLICATION INFORMATION:

If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

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