IT Operations Specialist

Myers and Stauffer LC is a certified public accounting and health and human services consulting firm, specializing in audit, accounting, data management and consulting services to government-sponsored health care programs (primarily state Medicaid agencies, and the federal Center for Medicare & Medicaid Services). We have 45+ years of experience assisting our government clients with complex health care reimbursement and provider compliance issues, operate 21 offices and have over 900 associates nationwide.

At Myers and Stauffer, you will have a career that is rewarding while also supporting our state and federal government health and human service clients that focus on those in need. We are committed to providing our employees with professional growth and development opportunities, a diverse, dynamic, challenging work environment, and a strong and visionary leadership team. Our firm takes pride in the welcoming and collaborative culture we have throughout our offices. We are always willing to discuss potential flexibility that an employee may need to better suit their work-life wellbeing.

What We Offer:
Health, Dental, and Vision insurance along with other competitive employee benefits for eligible associates
Vacation time, sick time, and paid holidays
Paid Parental Leave and available support resources
401K with company matching for eligible employees
Tuition reimbursement, referral bonuses, paid volunteer community service time, mentor program, and a variety of other employee programs and perks
A combination of technical and leadership development training at each career milestone
Up to six counseling sessions per year for eligible employees through our Employee Assistance Program

We understand that changing or learning a new industry can discourage strong candidates from applying. Please do not hesitate to apply, as you may be the right fit for this position or another position we have open.

Essential Functions

• Setup and deploy IT user endpoint devices
• Order and track IT software and hardware
• Provide detailed record keeping of computers, printers, scanners, monitors, and other equipment for all offices
• Ensure detailed record keeping of software for compliance
• Processing and tracking of IT shipments
• Negotiate software and hardware procurements with 3rd party vendors

Requirements:

• High school diploma or GED required; Bachelor's degree preferred
• 2 years' experience in office environment preferred and preferably performing in an IT Administrative function
• Must have knowledge of administrative procedures
• Familiarity with general IT hardware including desktop, server and networking
• Familiarity with general IT software licensing including Microsoft, Adobe and others
• Proficient use of applicable technology; specifically Microsoft Office Applications (Excel and Word)
• General knowledge of KACE, SharePoint and QuickBooks is helpful, but not required
• Well organized with a high degree of accuracy and attention to detail
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Ability to work with minimal supervision while fulfilling all obligations
• Strong customer service skills