Contractor Field Service Representative

The FSR shall support and assist all logistical issues for the customer's material needs including the sourcing, ordering, shipping, international trade compliance, and storing of all parts, ground support equipment, and repairs.

The FSR responsibility would be to provide immediate and sustaining improvement to the logistical infrastructure of the operator and help identify important cost savings to enhance the overall fleet sustainment and availability through comprehensive supply-chain management.

Assist the customer's supply-support organization in establishing inventory control of delivered material, positioning material at the customer's facility, and developing an inventory control system.
• Provide supply support guidance for the customer's logistics personnel on components and supply chain system.
• Work to expedite any requirement deemed urgent by the customer and work to improve lead times through OEM unique supply channels.
• Track and monitor orders from the point of requisition up until delivery at the final destination, checking available stock, identifying the best source of supply, and navigating delivery to the customer's facility.
• Review demands on supply system for accuracy and completeness and recommend supply replenishment to right size the inventory specific to the customer's needs, considering alternate solutions to satisfy requirements when required parts and materials are not immediately available. The FSR shall recommend inventory stocking levels based on actual or predicted demands for an efficient parts supply.
• Monitor the progress of the repair cycle and provide a weekly status report to customer management.
• Assist transfer of parts between OEM and vendor locations to the customer's facility.
• Review reports from operating activities for supply deficiencies and assist customer inventory management in procurement of necessary parts and materials.
• Submit written reports to SES management and customer management on a weekly basis, in summary format, on the logistical activity experienced at the assigned location.
• Provide engineering and maintenance support for the unique modification applied by SES during the UAE CH-47F upgrade program.
• Provide familiarization training on the unique upgrade systems and clarification about parts related to the modifications conducted by SES during the UAE CH-47Fupgrade program.

Education:

• HS Diploma or GED required

Experience:

• 10+ years CH47 experience, to include operating and maintenance manuals
• Aviation Management experience; knowledge of quality, production and maintenance functions and processes
• Experience working with product quality deficiency reports, supply discrepancy reporting processes, and other aviation logistics reporting

Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO or higher.

POSITION IS CONTINGENT UPON CONTRACT AWARD.