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Manager, Information Technology Governance Risk & Compliance

Hancock Whitney
United States, Louisiana, New Orleans
Sep 26, 2025

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JOB FUNCTION / SUMMARY:

The eDelivery Automation Manager participates in developing policy, process flows and tactical decisions for eDelivery Automation including electronic signature and enterprise document management applications. This includes the evaluation of existing and new application investments requiring integration to eDelivery Automation to achieve the company's CSO. Position is required to develop and manage teams and management of contract and vendor relationships under the eDelivery Automation organization.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Leads the development and maintenance of security policies and guidelines in alignment with regulatory requirements
  • Assists in the development of control documents with Security Architects for applications being governed.
  • Ensures scheduled control checks for Information Technology, Information Security, and line of business defined controls are tracked and reported against.
  • Standardizes, documents, maintains, and automates where possible, IT GRC processes.
  • Supports policy exception process; reviews and consults teams on draft policy exceptions, prepares summary notes with recommendation for approve or deny.
  • Generates reports on assessment findings and summarizes them to facilitate remediation tasks for other operational teams
  • Supports the security awareness programs within the business unit.
  • Works with other bank leaders to support the mission and core values of the bank.
  • Provides mentoring, guidance, and training to staff.
  • Performs other job related duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws; Provides guidance and oversight to and is responsible for the coordination and evaluation of the assigned team. Responsibilities may include interviewing, hiring and training associates; planning, assigning and directing work; performance management; associate compensation; approving expense reports; addressing concerns and resolving problems.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

  • Bachelor's degree in Information Systems or relevant technical / science degree or equivalent experience in Information Systems required
  • 6+ years of IT policy, controls, assessment, GRC, or audit experience required

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

  • Ability to travel if required to perform the essential job functions
  • Ability to work under stress and meet deadlines
  • Ability to operate related equipment to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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