Manager - Practice Operations

Presbyterian is seeking a Manager - Practice Operations!

The Practice Operations Manager is responsible for assisting the Area Director in developing and implementing procedures and processes related to functions and operational issues. This may include work plan development, communication to the sites as well as facilitating process improvement.

In addition, the Practice Operations Manager will serve as a resource to backfill open positions for key roles related to operations. In that capacity the role will be responsible for organizing and managing the sites relative to the role being covered to accomplish performance and financial objectives for services provided.

This is a Full Time position - Exempt: Yes
• Job is based at Presbyterian Hospital
• Work hours: Days

Prefer Qualifications

• Experience in healthcare operations management, including process improvement, standardization of workflows, and cross-functional collaboration with clinical and administrative teams.
• Demonstrated ability to lead and support teams, including experience with staffing, onboarding, and performance management in a healthcare setting.
• Strong communication and facilitation skills, with the ability to effectively liaise between site staff, providers, and administrative departments.
• Proven track record of implementing operational procedures and conducting site audits to ensure compliance with established standards and performance goals.

Join a workplace where compassion meets purpose. Apply today!

• Bachelors Degree or six years directly related experience

• Assist with development of procedures, and standardization of referral/authorization process, etc.
• Assist Area Director with operational and standardization efforts as needed.
• Serve as liaison between site staff and PHS administrative departments.
• Maintain a general knowledge of area operations and specific functions related to process improvement efforts.
  
  

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.