Medical Assistant - Urgent Care

Temporary Employment Program

Temporary Employment

86235BR

Job Summary

The anticipated duration of this assignment is 3 months.

The Medical Assistant III plays a critical role in enhancing the patient experience by supporting both clinical and clerical functions in an ambulatory care setting. This position floats between front and back office responsibilities, optimizing clinic flow, assisting with patient care, and ensuring high service standards.

Candidates must have flexibility to work variable shifts (including weekends, holidays, early mornings, evenings, and 12-hour shifts) and be able to cover multiple UCSF Health clinics across the Bay Area.

Key Responsibilities:

Clinical Support

• Perform vital signs, height, weight, pain screening, and document chief complaints.
• Assist providers with exams and procedures; act as a chaperone when needed.
• Conduct EKGs, specimen collection, point-of-care testing, and laboratory procedures.
• Support infection control, instrument processing, and medication handling procedures.
• Document patient care in the electronic health record (Epic/Apex).

Patient Care & Communication

• Maintain effective patient flow and communicate delays or service issues.
• Provide patient education, support, and outreach as directed.
• Coordinate with interpreters for patient appointments.
• Communicate with patients and families using sensitivity, professionalism, and UCSF PRIDE standards.

Administrative & Clerical Support

• Schedule patient appointments and follow-up care.
• Manage electronic in-basket messages, refill requests, and patient communications.
• Assist with scanning, filing, and maintaining accurate records.
• Support supply management, quality improvement projects, and customer service initiatives.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

Required Qualifications

• Certification from an approved Medical Assistant program (or equivalent training/experience).
• CPT-1 certification within six months of hire (required for MA III classification; candidates without CPT-1 will be hired as MA II and reclassified upon certification).
• Current American Heart Association CPR certification.
• Computer literacy, including Microsoft Word and Excel.
• Flexibility to orient and work at all UCSF Medical Center locations.

Preferred Qualifications

• Two or more years of experience as a Hospital/Medical Assistant.
• Experience with Epic electronic health record.
• Familiarity with current point-of-care testing equipment.

License/Certification

• Current American Heart Association CPR Certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

TEP

Job Code and Payroll Title

009251 HOSP BLANK AST 3

Job Category

Allied Health, Clinical Labs, Temporary Employment

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Temporary Employment

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Shift

Days

Shift Length

12 Hours