Systems Administrator

The Opportunity:

Your combination of people skills and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Department of Navy? We're looking for a system administrator to serve as a team lead and intermediary between the Computer Support Team and upper management to help articulate assignments, plan work, train or arrange training for personnel, and to provide input to the supervisor on performance management and personnel administration functions.

As a system administrator on our team, you'll help lead troubleshooting efforts, mentor junior computer support specialists, manage escalated technical problems, improve support processes and maintain documentation. In this role you will configure, deploy, and troubleshoot Microsoft Desktop Operating Systems, productivity applications and defense tools, and work with Microsoft Active Directory account management and permissions. You'll help clients overcome tough challenges through monitoring and performance management. Your knowledge will be vital as you identify problem areas and opportunities for improvement in a mission-critical network. Your communication skills will come in handy as you turn metrics into information and articulate their meaning.

This is an opportunity to gain experience in computer system support, troubleshooting and operation. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Work with us and resolve daily challenges as we improve mission-critical systems.

Join us. The world can't wait.

You Have:

• 4+ years of experience in the management and resolution of Tier 2 levels IT Support operations in a professional work environment
• Knowledge of the configuration, deployment, and troubleshooting of Microsoft Desktop Operating Systems, desktop productivity applications, desktop defense tools, and Microsoft Active Directory account management and permissions
• Ability to manage and perform troubleshooting efforts through critical thinking, diagnose and resolve complex technical issues efficiently, improve support processes, and maintain updated technical documentation and support protocols
• TS/SCI clearance
• HS diploma or GED
• CompTIA Security+ or ISC2 SSCP and Microsoft OS certifications

Nice If You Have:

• Knowledge of network systems, operating systems, software, and enterprise applications
• Bachelor's degree in CS
• ITIL and Office 365 certifications

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.