Program Coordinator, DAAP Student Affairs

The College of Design, Architecture, Art, and Planning (DAAP) at the University of Cincinnati invites applications for the position of Program Coordinator in the Student Affairs office.

DAAP is a world class college at one of the region's premier universities. Reporting to Student Affairs, the Program Coordinator provides critical office support by serving as the face of the college office, assisting students, faculty, staff, and the general public with inquires, and navigating university processes.

The position requires strong computer skills (Microsoft Outlook, Word, Excel, Forms; student information system; SAP; Concur); excellent verbal and written communication skills; ability to work collaboratively and effectively in a fast-paced environment; the ability to handle work distractions; and the ability to be successful as part of a team. The person in this position will need to learn new tasks quickly, manage their time efficiently, respect issues of confidentiality, and pay attention to details.

Type of Appointment: Full-time, benefits eligible

Work Location: 5470 Aronoff (Clifton/Uptown Campus West) Work Hours: Monday through Friday between 8AM and 4:30PM

After a probationary period, this role is able to work remotely one day per week (i.e., 4 days in office and 1 day remote). Remote work arrangements are subject to change in accordance with university policies.

• Welcome visitors and serve as the first point of contact for the college with students, staff, faculty, and the general public; respond to inquiries (written, in-person, telephone)
• Maintain calendars and schedule appointments for the Dean's Office staff, especially the Student Affairs team and others as requested
• Provide administrative support to the Dean's Office, including mailings, making copies, phone calls, business transaction processing, compile data, processing advisor associations, etc.
• Manage the operations of the office, including maintaining and ordering supplies, keeping the common spaces tidy and clean, sorting and distributing mail, and coordinating cleaning and shredding events
• Schedule rooms, meetings, appointments; prepare agendas and other documents for distribution at meetings and events; take minutes as needed
• Manage the document retention process, both online imaging and physical files for the Dean's Office, Student Affairs, Faculty Affairs, and Business Office

• Process admission applications and confirmations for undergraduate transition and readmission students; process applications for certificates and minors; data entry into the student information system with appropriate information.
• Manage DAAP email accounts (e.g. admissions, advising).
• Coordinate the course equivalency process.
• Compile information for the Student Affairs e-newsletter.
• Develop and maintain office procedures and practices as needed.
• Manage hiring process for student workers and graduate assistants .
• Manage timekeeping process for the college.
• Assist with visa processing.
• Serve as a departmental liaison with other offices and departments at the university as needed.
• May order classes.
• May manage the Dean's Office student workers.
• Perform related duties based on departmental need.

• Bachelor's Degree.
• Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

One (1) year of program coordination experience.

• Associates degree with three (3) years' experience
• Ability and desire to provide high quality customer service.
• Communicate effectively and professionally in both verbal and written communications.
• Self-motivated, team player with the ability to generate ideas, make decisions, and work independently Ability to analyze operating practices to improve efficiency.
• Detail-oriented and possess excellent follow-up skills Display a strong ethical and professional attitude.
• Excellent time management skills, including ability to prioritize duties and manage multiple tasks Proficient in Microsoft Office products, including Outlook, Word, and Excel.

Please submit an online application and include:

• Please provide a resume and cover letter to be considered for this position. Please use the additional documents feature as needed for these items.
• The cover letter should not exceed one (1) page and should detail your interest and qualified experience, skills, or education required for this position.