ITS Specialist

Apex Clean Energy was founded with a singular focus: to accelerate the shift to clean energy. Through origination, construction, and operation of utility-scale wind, solar, and storage facilities, distributed energy resources, and green fuel technologies, Apex is expanding the renewable frontier across North America. Our mission-driven team of more than 400 professionals uses a data-focused approach and an unrivaled portfolio of projects to create solutions for the world's most innovative and forward-thinking customers. For more information about how Apex is building the energy company of the future, visitapexcleanenergy.com.

Apex strives to excel in every phase of project realization, from origination and financing to construction and asset management. Our mission-driven team seeks determined, resolute individuals who strive to innovate and go above the call of duty, and who will relentlessly do their part to help accelerate the shift to America's clean energy future.

The ITS Specialist is a frontline technical expert responsible for keeping Apex's employees, systems, and field sites running smoothly. This role provides hands-on IT support across corporate, OT, and site environments, ensuring end users have the tools they need to do their jobs effectively. The ITS Specialist troubleshoots technical issues, manages tickets, provisions and secures endpoints, and assists with projects that strengthen Apex's IT infrastructure.

This position sits within the Integrated Technology Solutions (ITS) team, reporting to the ITS Manager. The ITS Specialist works closely with Systems Engineering and SCADA teams as a trusted partner in delivering reliable, secure, and efficient technology.

Success in this role looks like responsive, well-documented ticket resolution, improved stability of systems under their care, and proactive contributions to projects that modernize Apex's IT environment. The ideal candidate brings strong troubleshooting skills, a customer-first mindset, and a willingness to grow into increasingly advanced IT/OT responsibilities.

Hours/Type: Full Time, Exempt

Department: Integrated Technology Solutions

Travel: 10-15%

Primary Responsibilities

• Serve as primary point of contact for IT support tickets; resolve issues across Windows, networking, and collaboration tools
• Support OT/site systems in collaboration with OT administrators and engineers
• Provision, configure, and maintain user accounts, endpoints, and mobile devices
• Troubleshoot and escalate complex issues to Systems Engineering or other teams when appropriate
• Document solutions in the IT knowledge base to ensure repeatability and team learning
• Assist with IT projects, including hardware rollouts, infrastructure upgrades, and security initiatives
• Contribute to endpoint patching, software deployment, and lifecycle management
• Communicate clearly with end users, providing updates and guidance in a professional manner
• Participate in after-hours support as needed

Success Profile

To succeed as an ITS Specialist at Apex Clean Energy, you'll need to excel within the following criteria:

• Certifications: CompTIA A+, Network+, Security+, or Microsoft Associate certifications preferred

• Experience: 2-4 years in IT support, systems administration, or related roles; prior experience supporting hybrid enterprise environments is a plus

• Technical Skills:
  • Windows and Linux administration
  • Active Directory and Azure AD account management
  • Office 365 troubleshooting and support
  • Networking fundamentals (LAN, VPN, firewalls)
  • Endpoint management and patching tools

• Communication Skills: Strong written and verbal communication, with the ability to explain technical issues to non-technical users

• Other Strengths:
  • Problem-solving and critical thinking
  • Customer service mindset
  • Adaptability to changing priorities and fast-paced environments

Location requirements: Charlottesville, VA HQ (hybrid flexibility)

Travel requirements: 10-15% for site/system support and deployments

Work Environment:

Works primarily traditional office hours in an indoor office environment with field visits. Flexible work hours allowed when work duties and business operations permit.

How You'll Grow

At Apex Clean Energy, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the dynamic, fast-paced renewable energy industry. From on-the-job learning experiences to a robust multi-week onboarding experience to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

What Apex Can Offer You

At Apex Clean Energy, we know that great people make a great company. We value our people and offer employees a broad, best-in-class range of benefits.

• A mission-driven, energetic environment that supports and encourages our people to do their best work every day.
• A respect for and celebration of individuality, differences, and uniqueness
• Collaborative and driven professional workforce committed to supporting your ideas and feedback and accelerating your potential
• Ongoing support and guidance such as on-the-job learning, hands-on experience, and mentorship
• Training, strategies, and tools to support your personal and professional growth
• Team atmosphere of diverse professionals committed to making an impact as an organization
• Opportunities to volunteer and give back to our local communities
• Exceptional benefits such as medical and dental; 401(k) with corporate match
• Base and bonus commensurate with experience
• Responsible Paid Time Off plus standard company holidays
• Benefits Offered: comprehensive high-deductible health plans, dental and vision insurance plans, short-term and long-term disability, group life insurance, 401(k) corporate matching, flexible spending arrangements, company paid parking and cell phone, fitness and wellness corporate discounts

At this time, Apex will not sponsor a new applicant for employment authorization for this position.

Apex Clean Energy, Inc.is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.