New 
Senior Content Design
 Microsoft | |
 United States, Washington, Redmond | |
 Sep 26, 2025 | |
|
OverviewOn the Power Apps team, we believe in democratizing technology and placing the power of creation in the hands of everyone. We are at the forefront of the low-code revolution, building the tools that empower millions of people to create AI-first applications that transform their businesses. We are now entering a new era of intelligence that is reimagining the very nature of work. Our mission is to guide this transition by seamlessly weaving AI agents into the fabric of daily business, and we're looking for pioneers who want to help us define what's next.As a Senior Content Designer in our team you will help define the future of human-AI collaboration. This is not a traditional design role. You will not just be writing words for interfaces; you will be architecting the language of partnership between people and AI agents. This means you will go beyond the UI to design the core prompts that define the agent's personality and curate the content that refines its intelligence. You will build the foundational frameworks of trust, control, and understanding that enable our customers to delegate their work with confidence. If you are a systems thinker, a master of clarity, and are passionate about shaping how humanity collaborates with intelligent machines, we want you to help us build the future. Ideally this role will be based in the greater Seattle WA area but will also consider candidates based in San Francisco/San Jose CA or Atlanta GAMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesHuman-Agentic Experience Frameworks:Design and structure the end-to-end conversational flows for AI agents, from initial setup and training to ongoing task execution and exception handling.Develop the core personality, voice, and tone for agents, ensuring a consistent, trustworthy, and accessible experience that aligns with Microsoft's Responsible AI principles.Craft clear, concise, and purposeful language that guides users through complex interactions, explains AI decisions, and manages user expectations.Synthesize complex technical concepts into simple, engaging, and data-informed solutions that empower users to work confidently with AI.Content Strategy & Information Architecture:Define the content strategy , identifying key user needs and business requirements to create a coherent and intuitive information architecture.Structure all agent content so that it is findable, usable, and understandable; from creating and conversing with them, to managing them. Partner with Engineering, PM and, data science to influence product strategy, using your deep knowledge of user needs and competitor experiences to propose new, design-led efforts.Mentor peers and advocate for Content Design best practices across the organization, raising the bar for quality and innovation. | |