New 
Program Manager II
 Microsoft | |
 United States, Washington, Redmond | |
 Sep 26, 2025 | |
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OverviewMicrosoft Packaging and Content team is responsible for managing the content creation, artwork development & localization of dynamic and high impact physical & digital media for Microsoft's portfolio of high-profile international products. Packaging and Content enable brand adherence, design execution, localization, and delivery to the Physical & Digital Supply Chains for manufacturing and publishing - on time, on quality, and on budget. Packaging and Content is looking for a Program Manager II with a track record of success spanning multiple release cycles of structural packaging development for devices, and with projects containing critical globalization and localization dependencies.The ideal candidate excels in strategically planning asset creation and delivery across multiple languages, locales and channels, and feels comfortable operating within a fast moving and complex environment with strong status reporting and communication to all levels of internal partner teams. Use approved AI tools to automate status, risk, change control, and readiness checks-measuring impact via cycle time, first pass quality, and cost to serve. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesLead complex, multi-market packaging programs for devices and services, coordinating master creation, localization, and worldwide deployment across print and digital channels.Build and manage integrated launch plans with clear dependencies, change control, risks, and confidentiality standards.Drive world-class quality and production efficiency across pre-production and localization workflows; partner closely with production teams and regional PMs.Operate digital asset management (DAM), product lifecycle management (PLM), and proofing toolchains effectively; triage artwork, pre-press, color, and printing issues with root-cause rigor.Use approved AI tools to automate status, risk, and readiness checks; demonstrate impact via cycle time, first-pass quality, and cost-to-serve improvements.Communicate crisply with stakeholders at all levels; influence decisions to deliver outstanding customer experience at scale.Continuously improve processes and standards, and lead cost-reduction and innovation initiatives across the portfolio. | |