New

Home Equity Consultant (Hybrid)

Georgia United Credit Union
United States, Georgia, Duluth
Sep 26, 2025
Description Participates in all steps related to the origination of home equity loan products, including but not limited to, reviewing new loan applications, conducting interviews and processing preliminary documentation on loan requests. Discusses loan alternatives, credit criteria, interest rates and loan documentation in a positive, professional manner. Prepares and issues conditional loan approvals for Borrowers. Performs follow up work as necessary, and notifies members of loan qualification or denial. Explains loan denials precisely and clearly to members. Counsels members regarding money management and financial matters, especially those that were denied, offering alternatives, if applicable. Resolves loan application problems. Assists applicants with addressing credit report problems, low appraisals, low salary levels and high debt ratios. Reviews information for completeness and accuracy. Clarifies missing or questionable information. Resolves or refers requests and problems promptly and courteously, maintaining the Credit Union's professional reputation. Stays informed of lending standards and guidelines, related legal requirements and trends in local real estate and competitive market. Assists and supports Mortgage Loan Processors as needed to effectively process loans for closing. Keeps management informed of area activities and of any significant problems. Promotes other potential opportunities to serve members within Georgia United's retail and consumer lending product suite. Promotes and establishes strong, positive and productive working relationship within the organization through commitment to the company's purpose, mission and core values. Qualifications Behaviors Team Player - Works well as a member of a group Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Experience Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email. (preferred) Must meet the qualifications necessary to maintain a NMLS license and meet the requirements of the SAFE Act. (preferred) Knowledge of regulatory requirements - RESPA, HMDA, ECOA, FCRA, Flood Determination, Reg Z, Ability to Repay, Interagency Appraisal and Evaluation Guidelines. (preferred) Solid math and calculation skills. (preferred) Knowledge of mortgage related requirements, procedures and underwriting criteria. (preferred) Knowledge of mortgage loan processing functions. (preferred) Minimum 2 years' experience in mortgage loan origination and processing. (required) High School diploma or equivalent. (required) Skills Mathematics (required) Accuracy (required) Communication (required) Attention to Detail (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.