Patient Biller 3

Responsible for claims billing and follow up on claim denials and outstanding AR.

Apply By Date: 10/5/2025 at 11:59 pm - Interviews and recruiting process may occur at any time

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• High school diploma, GED, or equivalent experience/training.
• Follow-up Commercial payer billing Experience. History of successful payor denial appeals.
• Experience with commercial, government and third party payors. Including current regulations, time limitations and procedures.
• Ability to type for efficient entry of billing information and charges into the billing computer system and to prepare various forms of correspondence.
• General Intermediate knowledge of medical terminology, sufficient to correlate billing data to actual charges and to determine appropriateness of payor actions.
• Ability to establish a good rapport and professional working relationship with all departmental personnel, management and outside parties. Readily assists co-workers. Maintains appropriate interdepartmental communications.
• Ability to express self in all areas of communication (verbal, written, non-verbal); utilizes effective listening and questioning techniques.
• Good phone skills, including identifying self and unit when answering/using the phone; delivers messages, and/or refers phone calls to the appropriate person; forwards all information, as required. Handles telephone information requests with courtesy, accuracy and respect for patient confidentiality.
• Independent decision-making skills to determine appropriate course of action in billing accounts. Ability to organize and prioritize tasks.
• Math skills to accurately add, subtract, multiply and divide.
• Ability to effectively handle a heavy workload, pressures of deadlines, and meet production standards.
• Adaptability and flexibility to changes in policies, procedures and management.
• Ability to file in alphabetical, numerical and chronological order.
• Ability to follow verbal and written instructions.
• Ability to use computer technology effectively to perform billing and collection functions.
• Good verbal and written communication skills. Documents and reports clearly and concisely. Conveys instructions, directions and information appropriately. Ability to write effectively and to compose internal and external correspondence.

Preferred Qualifications

• Bachelor's degree in related area and/or equivalent experience/trainng
• Prior professional medical billing experience a plus.
• General Intermediate use of CPT-4, ICD-10 and HCPCS coding systems.
• General knowledge of current regulations, time limitations and procedures of outside agencies and insurance companies to effectively process claims.
• General knowledge of accounting to effectively understand patient accounts.
• Knowledge of EPIC Resolute Professional Billing System a plus.
  
  

Key Responsibilities

• 70% - Account Follow-up
• 15% - Special Projects as Assigned by Supervisor
• 5% - Claims Review
• 5% - Appeals
• 5% - Authorizations (Applicable to both Claims Processing and Account Follow-Up)

Department Overview

This position is dedicated to billing and follow-up collections within the UC Davis Health - PCN Billing Unit. The UC Davis Health - PCN Billing Unit. Provides billing and follow-up collections services for 17 Primary Care Locations.

POSITION INFORMATION

• Salary or Pay Range: $28.90 - $35.92
• Salary Frequency: Hourly
• Salary Grade: 101
• UC Job Title: PAT BILLER 3
• UC Job Code: 004663
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8:00 AM-5:00 pm, Monday-Friday
• Location: UCDHAS Building (HSP165)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)
• This is not a H-1b Visa Opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks