Assistant Administrator EBSH - Mental Health 619 (Palmview House)

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Telecare Palmview House in Anaheim, CA - Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24-hour non-medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person-centered planning, positive behavior supports, trauma-informed care, and other services and supports which are beyond what is typically available in other community-based homes.

Full-Time; Tuesday-Saturday; Hours Vary

Expected starting wage range is $68,640.00 - $84,024.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

The Assistant Administrator, under the supervision of the Program Administrator, supervises assigned staff, completes administrative functions related to business operations for the program and supports the Program Administrator in the successful operations of the program. The Assistant Administrator provides coverage to the program when the Administrator is unavailable and may also provide support services for persons served at the program as needed.

QUALIFICATIONS Required:

* High School Graduation or G.E.D.

* One (1) year experience providing direct care to individuals with developmental disabilities with challenging behavior service needs, at least 6 months must be working with adult individuals.

* Must have at least two (2) years' experience providing direct care or supervision to individuals with developmental disabilities.

* Adult Residential Facility (ARF) Administrator certificate issued by the California Department of Social Services or must be registered within 60 days and obtain certification within 6 months and maintain through employment. ARF certification must be complete prior to providing on-call support or backup administrator duties (more than 14 days).

* Residential Services Orientation certificate through a Regional Center or register for the first available training within 60 days and obtain certificate and maintain throughout employment. RSO certification must be complete prior to proving on-call support or backup administrator duties.

* Board certified as a Registered Behavior Technician within 60 days of initial employment or be a Qualified Behavior Modification Professional (must be RBT certified prior to proving on-call support or backup administrator duties)

* DSP I and DSP II certification or obtain both certifications within six (6) months of initial employment.

* Must fully qualify as an administrator and obtain written approval from RC and DDS prior to acting as a back up administrator.

* Complete 25 hours of continuing education hours every 12 months

* Must be at least twenty-one (21) years of age.

* Complete 32 hours of on-site orientation within the first 40 hours of employment.

* Complete 16 hours of emergency intervention training within the first 80 hours of employment and renewed annually.

* Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment.

* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.

Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)

Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

ESSENTIAL FUNCTIONS

* Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

* Carries the program cell phone and is the first contact for program support during scheduled shifts; field staff call-offs and assist with replacement scheduling while on duty.

* Provides 24-hour on call coverage as scheduled, including:

o Carrying program cell phone and being first contact for program support during scheduled on call shifts;

o Available to answer calls and report back to the program within a reasonable time in case of emergency or provide on-site coverage when required

* Exercises independent judgment and discretion to provide day-to-day supervision of designated staff members, including:

o Assigning staff to work with individual clients based on their individual needs and the individual skill sets of staff members

o Directing staff in the performance of their job duties

o Related to behavioral services, Training and coaching staff, after completion of RBT and emergency intervention training certification

o Evaluating job performance

o Overseeing disciplinary process as needed for performance issues

o Participating in the recruitment and selection of new staff members

* Provides coverage for Administrator duties as needed when the Administrator is unavailable. This includes but is not limited to:

o Acting as the Administrator Designee per LIC308 as outlined in Title 22

o Coordinating and monitoring services with program's independent contractors/consultants.

o In the Administrator's absence, serving as liaison to internal and external stakeholders, including the Regional Center,

* Provides direct care to persons served as a Direct Care Lead or Direct Care Staff when needed to ensure required coverage for the program.

* Act as an appropriate role model for residents by dressing and behaving in a socially appropriate manner.

* Take residents to medical and dental appointments, and any outside activities, as assigned by the Program Administrator or program designee (i.e. Regional Director).

* Must participate in monthly Registered Behavior Technician RBT supervision meeting with qualified supervisor. This position must be supervised for 5% of qualifying activities (applied behavior analytic duties) each month by the assigned BCaBA or BCBA, if applicable.

* Provides support with Trust Banking services as related to persons served personal and incidental funds (P&I)

* Prepares client charts and audits checklists for charts to assure compliance with regulatory and Telecare standards.

* Reviews and approves timecards for assigned program employees.

* Assists the Program Administrator in facilitating meetings, including documenting meeting minutes, disseminating information to staff from the corporate office, Operations Leadership and Regional Center.

* Manages onboarding process for new hires and maintains personnel files, including updating and tracking required documentation of certification, licensing, Motor Vehicle Reports, insurance, etc.

* Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings

* Partners with the Program Administrator on staff scheduling

* Responsible for ordering all necessary supplies for program operation

* Coordinates maintenance requests

* Supports the program with audit preparation; OSHA, Quality Assurance, CCL, Regional Center, etc.

* Provides support and backup for administrative duties for the program, as needed.

* Ensure and monitor staff's completion of the 25 hours of continuing education hours annually.

* Ensure and monitor all services provided by consultants based on individual rate sheets.

* Assist with ensuring Direct Care Leads are trained by the behavioral consultant to complete fidelity checks with the Direct Care Staff. Gather and submit fidelity checks to the supervising behavior consultant.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

* Must exhibit ability to use critical thinking, situational awareness, conflict resolution, and problem-solving skills.

* Must be team oriented, a strong communicator, and exhibit excellent interpersonal capabilities.

* Takes initiative and effectively manages time.

* Ability to deal effectively with a wide variety of personalities and situations requiring tact, poise, friendliness, and sensitivity.

* Maintains integrity and confidentiality of HIPAA compliance and regulations regarding client information and records.

* Must be able to communicate well in English, both verbally and in writing

* Ability to communicate verbally by phone in English.

* Basic knowledge of Microsoft programs and electronic data collection.

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.

EOE AA M/F/V/Disability