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Housing Coordinator - Mental Health 365

Telecare Corporation
dental insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement
United States, California, San Diego
Sep 25, 2025
Description

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

The Housing Coordinator plans, compiles, directs, and coordinates housing related activities to include but not limited to: establishing eligibility, completing all associated applications and paperwork required for voucher attainment and leasing, certification, re-certifications, and housing inspections for approximately 50 clients.

Shifts Available:

Full Time 1.0; Days 8:00am - 4:30pm Monday - Friday

Expected starting wage range is $24.71 - $30.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

ESSENTIAL FUNCTIONS

* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

* Must implement and effectively manage potentially dangerous or crisis situations by implementing CPI strategies of de- escalation and evasion as appropriate

* Conducts screening, engagement, establishes eligibility for housing program, obtains necessary documents, and assists eligible clients to obtain affordable housing in accordance with Federal, State and Local housing regulations, forms and databases (e.g., VISPIDAT, CAHP, Service Point)

* Assists clients with Section 8 as well as other available housing vouchers and resources paperwork

* Locates a full continuum of housing opportunities within the defined areas of the County and matches clients with appropriate housing placements that accept the sponsor-based subsidy

* Travels throughout the County performing fieldwork and transports clients to visit permanent housing locations and interviews and interacts with vendors to ensure housing payments are made in a timely manner

* Inspects housing units to ensure compliance with established housing standards, assists clients with meeting and maintaining these standards and coordinates required housing inspections

* Provides client advocacy with prospective/current landlords and community supports and educates them to the program

* Provides education workshops for clients on-site, or in the community, to inform clients of information regarding their housing options at least 3 times per fiscal year

* Works closely as a fully integrated member of the ACT team to ensure client needs are being addressed to assist in gaining and maintaining housing goals

* Attends all required provider meetings, acts a liaison with members of the housing industry and other providers

* Provides administrative and programmatic support for the successful operation of the housing subsidy program

* Must utilize all available housing subsidies to house clients who are homeless

* Must manage housings vouchers

* Must maintain access to an array of housing options to include short-term, transitional or permanent supportive housing that may include housing subsidies, in accordance with Title 9, Housing Urban Development (HUD)

* Must ensure non-institutionalized enrolled clients are housed in short-term, transitional, or permanent supportive housing

* Must work with housing technical expert to identify a range of housing opportunities for homeless clients, including but not limited to short-term stays, transitional housing, shared housing, independent living homes, and permanent housing

* Must manage programs subsidizes per policy

* Must support all potentially eligible clients in applying for Housing Choice Voucher Program (Section 8) subsidies with local Housing Commission, and other Housing Authorities in the region. Position must ensure clients have access to permanent supportive housing subsidies administrated by local Housing Authorities

* Must assure members eligible for Housing Authorities subsidies apply, complete eligibility process and be leased up within guidelines

* If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

* If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

QUALIFICATIONS Required:

* Bachelor's Degree and one year of experience providing housing services to clients or Associates Degree in social services field and three (3) years of experience providing housing related services to behavioral health clients or five (5) years of experience providing housing related services to behavioral health clients

* Must understand and apply of Federal, State, and local housing rules and regulations

* Knowledgeable of cultural and socio-economic factors that inform service provision to persons with behavioral health issues

* Must be at least 18 years of age

* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.

* Willingness to use the company vehicle to drive clients to appointments and groups, etc.

* Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)

Preferred:

* Previous work experience related to supporting formerly homeless individuals in accessing housing and/or housing subsidies

* An understanding of community mental health services

* Bilingual skills

SKILLS

* Familiarity with psychiatric conditions and recovery principles

* Understand, interpret, compile, analyze and apply information for compliance with contract expectations and rules and regulations

* Strong organizational skills

* Possesses knowledge of landlord and tenant rights and responsibilities, housing quality standards and housing inspection techniques

* Must have knowledge of an array of housing options to include short-term, transitional or permanent supportive housing that may include housing subsidies, in accordance with Title 9, Housing Urban Development (HUD)

* Must be knowledgeable of community resources and coordinate client care with a variety of community-based services

* Highly flexible with the ability to respond to and meet multiple demands and deadlines

* Excellent customer service skills with demonstrated ability to interact well with others and function collaboratively in a team environment

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk, reach, twist, bend, squat, kneel, crawl, climb, pulling and lift and carry items weighing 24 pounds or less as well as to frequently sit and do simple grasping of up to 50 pounds. The position requires manual repetitions and deviations and to occasionally drive.

What's In It For You*

* Paid Time Off: For Full Time Employee it is 16.7 days in your first year

* Nine Paid Holidays

* Free CEUs, free Supervision for BBS Associate License, coaching and mentorship

* Online University Tuition Discount and Company Scholarships

* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

* For more information visit: https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

San Diego JIMH ACT is a Justice Involved ACT/FSP in San Diego. This Assertive Community Treatment (ACT) Full Service Partnership (FSP) Team with Supported Housing and a Strength-Based Case Management (SBCM) component will serve 110 adults, ages 18 and over.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

Housing Coordinator

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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