Inventory/Order Management Specialist

22nd Century Technologies, Inc.
Payrate: $20/hr. - $26/hr. W2
United States, Florida, Miami
Sep 25, 2025
Job Title: Inventory/Order Management Specialist Duration: 6 months Contract to hire Shift: 1st shift: (Mon- Fri 7am - 4pm) Location: Miami, FL 33178 Payrate: $20/hr. - $26/hr. on w2 (Based on Experience) Prescreen Questions: In your opinion, what are the most important qualities of a customer service professional? How do you ensure the accuracy of the data you enter, especially when processing high volumes of orders? Describe your process for handling a high volume of orders while maintaining efficiency and accuracy. What experience do you have with order management systems or data entry software? Do you have SAP experience? Job Description: Will be processing all PO's. Looking for someone with order entry experience, follow-up with customer, customer interaction, detailed orientated, process driven. Required Skills: Very detail oriented ( purchase order review) Experience in Client, SAP and Sales Force a PLUS Process bookings, change requests, cancellations, and refunds Role & Responsibilities: Administers and process customer purchase orders by reviewing Customer Service Administrators' flow down instructions for product requirements to existing terms and conditions of purchase orders or maintenance agreements. Establishes and maintains relationships with customer facing teams through courteous and efficient servicing of customer requests. Prepares, and submits correspondence in response to customer requests. Maintains an appropriate level of confidentiality regarding customer and company matters. Generates and process of standard spares quotes in a timely manner and coordinates with price estimating. Reviews pricing for reasonableness, submits quotations/proposals for customer review Prioritizes requests and commits to reasonable production and/or provisioning lead-time. Enter and manipulate data on spreadsheet, data base or file management programs and perform a broad range of typing projects with high degree of accuracy and speed. Manages customer portals, including downloading purchase orders, updating purchase order status, and expedite requests. Required Qualification: Minimum of three years of increasing in complexity of administrative duties related office experience or demonstrated ability to perform described responsibilities High School diploma or education certificate in applicable functional area preferred. Thorough knowledge of office equipment, administrative procedures and/or terminology in functional area. Proficient with Microsoft Suite software. Excellent Microsoft Excel skills, including Formula, Vlookup, and pivot table.