Systems Engineer

Summary

The Systems Engineer is responsible for installing and configuring hardware, monitoring and troubleshooting all systems in the data centers, public and private clouds, and remote offices. The role will implement and maintain a cost-effective virtualized infrastructure, cloud infrastructure, network infrastructure and services platform including: server buildouts, VDI & virtual provisioning, cloud service deployments, and data backup and retention.

The Systems Engineer will strategically execute infrastructure goals, under the guidance of the Systems Engineer Manager and coordinate such goals with other groups throughout the firm to ensure systems meet Firm business needs, policies, and guidelines.

This position requires the ability to work with users of varied technical ability and have strong troubleshooting, communication, documentation, and interpersonal skills. The role also requires the Systems Engineer to be available for scheduled on-call duties during non-business hours and be available to work occasional nights and weekends.

Please submit your application by no later than 45 days following the posted date. Applications received after this date may not be considered.

Required Education & Experience

• 2-to-4-year degree in a computer related area of study or 5+ years of equivalent IT experience
• At least 2 years of relevant work experience.
• Recent (within the last 3 years) Microsoft 365 stack administration experience is required, including:
  
  
  
  • Teams
  • Exchange Online
  • Intune
  • Office 365 Apps for Enterprise client application administration and deployment.
  • Entra
  • Enterprise applications
  • Application proxies
  
  
  
  
• Recent (within the last 3 years) administrative or engineering experience in six or more of the following technical areas:
  
  
  
  • Microsoft Active Directory
  • Windows Group Policy
  • Microsoft File Servers and DFS
  • Microsoft Windows Server 2016 or newer
  • Microsoft Exchange Server 2019/SE
  • VMware vSphere Foundation Suite
  • Omnissa Horizon
  • Commvault backup and recovery
  • Administration, installation, and solution design of rack server compute solutions from Dell, HPE, or an equivalent vendor.
  • Fibre Channel SAN administration and configuration. HPE, Pure, IBM, or equivalents.
  • Fibre channel switch administration and configuration. Brocade or equivalent.
  • Solarwinds administration
  • Datacenter administration, operations, hardware installation, and troubleshooting. Including a full understanding of industry's best practices related to data center power, cooling, and cabling.
  • Zerto disaster recovery
  • 10Zig Thin Clients
  
  
  
  

Preferred Education & Experience

• Experience deploying and administrating solutions in Microsoft Azure.
• Experience working with the VMware and Omnissa portfolio of products.
• Prior work experience in a legal environment.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Systems Infrastructure (90%)
  
  
  
  • Design, test, implement, and coordinate virtualization initiatives, working with other engineers and management as required.
  • Maintain high availability for server, cloud, and network deployments.
  • Monitor the readiness of regional offices and their systems across multiple platforms.
  • Build server and cloud solution configurations based on vendor specifications and industry best practices.
  • Installation, configuration, and administration of relevant applications at the enterprise level.
  • Monitor and maintain the operating viability of network servers (both physical and virtual), cloud deployed resources, switches, routers, cabling plant, and mass storage devices to ensure security, data integrity, integration and minimal downtime and optimal performance.
  • Monitor and maintain data backup and replication to ensure IT's ability to meet objectives for restoring files, servers and services.
  • Coordinate support and troubleshooting efforts with solution vendors.
  • Review network utilization and performance data and trends and suggests future recommendations to maintain acceptable performance levels and accommodate growth needs.
  • Manage, coordinate, or perform installation of operating systems, releases, and upgrades. Evaluates and installs (or coordinates the installation of) security patches and resolves software related issues.
  • Maintain up-to-date documentation of supported solutions.
  • Provide support for computing hardware, software and troubleshooting of systems issues.
  • Research and review emerging technology solutions and provide recommendations where applicable.
  • Assist on projects or special initiatives as assigned.
  
  
  
  
• Customer Service (10%)
  
  
  
  • Maintain good relationships with 3rd party vendors and support teams.
  • Participate in technology and Firm initiatives and projects across team platforms.
  • Document systems processes and break fix actions to assist with rapid task and issue resolution.
  • Work with Firm users to resolve issues in a professional manner.
  • Other duties as assigned.
  
  
  
  

Competencies

• Strong verbal and written communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel

No travel is expected for this position.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson Leonard Street will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.

EEO Statement

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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