Installation Technician (TS/SCI w/ Polygraph Required)

Job Duties

Skills and Tasks - Complex
* Develops new concepts and processes.
* Analyzes root causes and resolves issues.
* Supports more junior level technicians and specialists in their activities.
* Can perform all tasks of lower level technicians. Works individually, actively participates on integrated teams and may also lead a task, project or team
• Troubleshoot desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc).
• Replace/Install desktop IT equipment and related peripherals (monitors, mice, printers, phones, etc).
• Install approved software onto workstations.
• Majority of work will take place at DIAC, but ability to travel within the NCR (MD/DC/VA) is preferred.
• Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter.
• Coordinate with contract management and Government personnel to ensurethe problems have been properly defined and the solutions satisfy customer needs.

Minimum Qualifications:

• Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.
• Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.

Clearance Required: TS/SCI (CI Polygraph) required prior to consideration.

Training and Certifications
* DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order.
* Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment specified within the task order.

Education and Experience
* High School Diploma + 8 years
* Associate's Degree + 6 years
* Bachelor's Degree + 4 years
* Master's Degree + 2 years

• Active TS/SCI clearance

IMG COMPANY BENEFITS

Health, dental, vision, and life insurance

401(k) with company match

20 days of personal leave plus paid holidays

Certification Reimbursement

Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin

Founded in 1987, Information Management Group, Inc. (IMG) has been a leading small business that exemplifies competence, integrity and follow-through by consistently providing customer focused professional services derived from our knowledge of the customer, understanding of the requirements, development of our approach, proposal of our solution, delivery of our offerings, and the effective management of our services to ensure that our company is recognized for our relentless pursuit of improvement and for continually exceeding expectations.

IMG - provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is seeking a full-time Subject Matter Expert II at its Bolling AFB location.