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BSA Quality Assurance Analyst

Hancock Whitney
United States, Louisiana, New Orleans
Sep 25, 2025

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JOB FUNCTION / SUMMARY:

The incumbent is responsible for the accuracy and integrity of the documentation related to BSA/AML Investigations and required reporting, including, but not limited to: Suspicious Activity Reporting (SAR); Customer risk rating, Beneficial Ownership, OFAC screening, and system and/or process enhancements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Performs quality review of all BSA/AML investigative work including suspected fraud cases and pending suspicious activity reports, anti-money laundering alerts and investigation documentation, enhanced due diligence investigation and review documentation, and pending 90-day suspicious activity reports.
  • Perform sampled quality review on non-file, and program exclusion decisions, so as to ensure accuracy of monitored relationships.
  • Identification and reporting of necessary corrections and/or exceptions.
  • Perform periodic quality review of processes in place to comply with beneficial ownership, and customer risk rating processes, and provide quality scores to applicable management related to such processes.
  • Perform periodic quality review of OFAC screening process and provide quality assessment to applicable management regarding said process and results of analysts' work.
  • Assistance with reviewing system optimization and tuning results, as well as involvement in user testing of system enhancements. Works constructively with internal staff and management.
  • Incumbent is responsible for organizational integrity and business ethics as it relates to this position, and communicating this commitment to any applicable subordinates.
  • Incumbent may have access to cash, customer accounts, and/or sensitive and confidential information.
  • Performs all other duties and special projects as assigned.
  • Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

SUPERVISORY RESPONSIBILITIES:

This job does not have supervisory duties.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

  • Bachelor's Degree in a related field; or an equivalent combination of education and experience.
  • 1 year of BSA compliance or banking experience preferred
  • BSA/AML certification from a financial industry group (CRCM, ACAMS) desired
  • Experience in composing documents and/or summaries
  • Working knowledge of BSA, AML, OFAC, and USA Patriot Act laws and regulations
  • Working knowledge of bank operations
  • Comprehensive understanding of banking industry
  • Federal Banking Regulations
  • Regulations applicable to the function being performed
  • Good written and oral communication skills, including telephone skills
  • Good PC skills including Microsoft Office (Word, Excel, Access)
  • Ability to compose detailed Excel spreadsheets and to effectively transport data from databases and applications
  • Ability to construct detailed reports for investigative analysis
  • Ability to effectively manager time
  • Self-motivated and work independently with moderate supervision
  • Ability to communicate effectively with internal colleagues and managers
  • Good analytical and problem solving skills

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

  • Ability to work under stress and meet deadlines
  • Ability to operate a keyboard if required to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to travel if required to perform the essential job functions.
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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