Salesforce Solutions Architect

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY

The Salesforce Solutions Architect combines business analysis, process engineering, and hands-on declarative Salesforce expertise to deliver scalable, business-driven solutions. This role is the bridge between business stakeholders and technical teams, translating requirements into practical designs while ensuring alignment with enterprise standards. The Architect primarily leverages Salesforce's declarative capabilities but also collaborates with developers, architects, and integration experts to evaluate when custom development or integrations are required. By balancing business needs, technical feasibility, and platform best practices, this role ensures Salesforce delivers maximum value to the organization. *Travel is required for this role up to 20% frequency. Hybrid work schedule in Alliant Offices - Los Angeles, CA; Chicago, IL; Tampa, FL; Naples, FL; or Atlanta, GA.*

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead discovery sessions with stakeholders to capture business needs, pain points, and goals.

Collaborate with stakeholders to develop prototypes, process flows, and solution options to validate designs.

Analyze and re-engineer processes to drive efficiency, compliance, and scalability.

Document and refine business and functional requirements.

Translate requirements into Salesforce declarative solutions (Flows, validation rules, page layouts, Lightning App Builder, etc.).

Collaborate with Salesforce developers, architects, and integration experts to evaluate when customizations, Apex code, or integrations are required.

Participate in solution design discussions to determine the best balance between out-of-the-box (OOTB) functionality and custom development.

Manage configuration and deployment of approved solutions across environments.

Document solution designs, data models, and change impacts.

Support backlog refinement, user story definition, and Agile delivery practices.

Define acceptance criteria and testing plans for each requirement.

Promote Salesforce governance, security, and data integrity practices.

Collaboratively managing project and workstream planning with technical and business teams.

Mentor Salesforce admins and analysts to elevate team capability.

QUALIFICATIONS
EDUCATION / EXPERIENCE

Bachelor's Degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent combination of education and experience

Five (5) or more years of Salesforce experience in hybrid roles (Administrator, Business Analyst, or Process Engineer).

Salesforce Administration Certification

Sales Cloud Consultant Certification

Service Cloud Consultant Certification

Platform App Builder Certification

Salesforce Business Analyst or Experience Designer Certification

Salesforce Architecture Certification

SKILLS

Exceptional communication skills with technical and non-technical stakeholders.

Proactive, collaborative, and solution-oriented mindset.

Ability to engage technical experts (developers, architects, integration teams) in design discussions and weigh OOTB vs. customization trade-offs.

Strong business analysis and process design skills, with the skill to spot trends and recommend data-driven actions.

Deep hands-on knowledge of Salesforce declarative tools (Flows, security, Lightning, etc.).

Ability to be responsive to questions, clarifications, and evolving requirements.

Proven ability to deliver declarative Salesforce solutions that solve business problems.

Ability to lead workshops, define requirements, and design solutions independently.

Ability to lead projects or delivery workstreams independently.

Ability to coach, motivate, and direct cross-functional Salesforce teams.

Experience collaborating with developers, architects, and integration specialists as part of solution design.

Background in process mapping and requirements gathering.

Exposure to enterprise-scale Salesforce environments with complex integrations preferred.

#LI-RF1

#LI-REMOTE

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here.