Facilities Support Coordinator- Journeys

Genesco
United States, Tennessee, Nashville
535 Marriott Drive (Show on map)
Sep 25, 2025
The Ideal Candidate This position assists and supports all Genesco Maintenance with the administration and execution of customer service to the Journeys Group and Johnston & Murphy Retail stores. How You Will Make an Impact Manage heavy work order volume via Service Channel; decide on plan of action, assign work order to appropriate vendor. Follow up on store work orders placed in Service Channel through to completion including acting as liaison between the retail stores and vendors. Review and approve work order proposals. Purchase, organize, and maintain warranty database for electronic equipment. Ensure timely deliveries and keep record of back-up stock. Responsible for the relocation of trade specific items for stores that have closed, relocated. Maintain Preventative Maintenance list for HVAC and fire services and update for store open/close. Assist in special projects as requested. Monitor eStat specific stores for maintenance issues. Follow up on all utility, fire marshal, roof leak and maintenance related issues. Invoice coding. Identify areas of possible maintenance cost savings. Travel to assist with store activity as necessary. new stores, remodels, relocations, temp space, and store closings Experience and Skills You'll Need to Have 2+ years of retail or facilities experience preferred Able to communicate effectively with store associates and vendors Understanding of basic maintenance skills as it relates to retail stores Ability to prioritize based on urgency of issues An absolute attention to detail Must be on call to handle 'after hours' emergency calls (as required) #LI-LC1 Apply