Infrastructure Cabling Services Supervisor

The Infrastructure Cabling Services (ICS) Supervisor at UC Davis Health leads the daily operations of a multidisciplinary team, including Registered Communications Distribution Designers (RCDDs), a DAS engineer, and operational technicians. Reporting to the Director of Information Technology Facilities, the Supervisor provides both strategic direction and hands-on support to ensure projects are delivered on time, within scope, and in compliance with NEC, TIA/EIA, OSHPD, Division 27, and UCDH Owner Project Requirements (OPR). This position also participates in the on-call rotation as the first level of escalation for ICS-related issues.

Apply By Date: 11/19/2025 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Bachelor's degree in Information Technology, Engineering, Telecommunications, or a related field; or an equivalent combination of education, training, and progressively responsible experience.
• 5 years of progressively responsible experience in low-voltage cabling, infrastructure engineering, or telecommunications, including at least 2 years of supervisory or lead experience.
• Demonstrated experience in project management within IT, construction, or facilities environments.
• Experience working with cross-functional teams (IT, facilities, vendors, contractors) to achieve shared outcomes.
• Strong record of delivering projects on time and within budget.
• Strong knowledge of low-voltage cabling design and construction processes, including structured cabling systems (fiber and copper).
• Ability to apply project management principles (planning, scheduling, resource coordination) to deliver projects on time and within budget.
• Effective verbal and written communication skills with the ability to work diplomatically across diverse stakeholders and cross-functional teams.
• Basic understanding of IT Service Management (ITSM) practices and exposure to tools such as ServiceNow.
• Ability to apply project management principles (planning, scheduling, resource coordination) to deliver projects on time and within budget.
• Ability to design, document, and implement standardized processes for cabling, engineering, and operations that drive consistency, scalability, and compliance.

Preferred Qualifications

• PMP (Project Management Professional), CAPM (Certified Associate in Project Management), PRINCE2 Practitioner, or Lean Six Sigma certification to validate strong project management and process improvement skills.
• ITIL v4 Foundation or higher, or ServiceNow System Administrator/Implementation Specialist certification to demonstrate knowledge of IT service management frameworks and tools.
• RCDD (Registered Communications Distribution Designer) or other BICSI credentials such as DCDC, OSP, or Installer II (Copper/Fiber) demonstrating expertise in structured cabling and low-voltage infrastructure.
• Additional certifications relevant to healthcare and mission-critical environments, including OSHPD/HCAI compliance training, or credentials supporting knowledge of CBC, CEC, NEC, NFPA, and ICRA standards.
• 7 years of progressively responsible experience in structured cabling or telecommunications infrastructure, with at least 3 years in a supervisory or project management role.
• 5 years experience supervising multi-disciplinary teams including engineers, technicians, or contractors.
• Hands-on experience with process improvement frameworks (ITIL, Lean, Six Sigma, or similar).
• Experience managing support and maintenance contracts and vendor relationships.
• Strong history of diplomatic collaboration with divisional leadership, facilities planning, and IT project management teams.
• Experience working in leadership role in healthcare or customer service organization.
• Project Management Professional (PMP), PRINCE2, or Lean Six Sigma certification, demonstrating advanced project leadership and process improvement capabilities.
• ITIL v4 Foundation certification or equivalent, with practical experience applying ITSM frameworks to operational and engineering environments.
• Advanced expertise in low-voltage design and construction management for healthcare or mission-critical environments.
• Hands-on design experience with clinical and operational telecom platforms, including advanced OHP, VoIP, DAS, and ERRCS.
• Proven track record of process development, standardization, and enforcement in large-scale IT/telecom or facilities organizations.
• Strong diplomatic and cross-functional leadership skills, with the ability to influence outcomes and align diverse groups toward shared objectives.
• Experience collaborating with hospital leadership, facilities, and construction teams, ensuring alignment with compliance standards and organizational strategy.
• Skill in leading teams through process adoption, ensuring buy-in from cross-functional stakeholders, and adjusting workflows to improve efficiency.
• Strong ability to leverage operational data (e.g., from ServiceNow or project tracking tools) to identify gaps, streamline workflows, and support decision-making.

Key Responsibilities

• 40% - Engineering Oversight
• 30% - Infrastructure Cabling Services Operations
• 20% - Information Technology Division Leadership
• 10% - Financial Management, Purchasing, & Contracting

Department Overview

The Infrastructure Cabling Services (ICS) team, within the Information Technology Facilities (ITF) division, is responsible for the design, documentation, and maintenance of UC Davis Health's cabling infrastructure. This includes the full fiber optic and copper plant across all facilities, supporting mission-critical healthcare environments with high-performance connectivity for patient care, research, and education. ICS establishes and maintains UCDH's OPR and Division 27 standards, ensuring consistency and code compliance for new construction, renovations, and tenant improvements. The team supports critical systems such as overhead paging (analog and IP), Distributed Antenna Systems (DAS), and 800MHz Emergency Responder Radio Communication Systems (ERRCS), working in collaboration with Facilities, Capital Construction Management (CCM), Design-Build partners, Data Center Services (DCS), and internal IT divisions to deliver reliable and scalable infrastructure.

Department Specific Job Scope

The ICS Supervisor provides engineering and operational oversight across the full lifecycle of UCDH's low-voltage and cabling systems. This includes managing RCDD/DAS project engineering, and technician-led operations that support fiber and copper cabling, CarePoint, StellarRaD, overhead paging, DAS, and ERRCS. The Supervisor ensures designs, installations, and maintenance activities align with UCDH OPR, Division 27, NEC, TIA/EIA, and OSHPD standards while driving process improvements and ensuring documentation accuracy. Acting as a key liaison with Facilities, CCM, and Design-Build teams, the Supervisor integrates communications infrastructure into all stages of capital projects and tenant improvements. Through proactive leadership, technical expertise, and cross-functional collaboration, the Supervisor safeguards the reliability, resiliency, and future-readiness of systems that directly support patient care, research, and hospital operations.

POSITION INFORMATION

• Salary or Pay Range: $102,400.00 - $202,400.00
• Salary Frequency: Monthly
• Monthly Pay Range: $8,533.33 - $16,866.67
• Salary Grade: Grade 25
• UC Job Title: COMM AND NETWORK TCHL SUPV 2
• UC Job Code: 000527
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 9-5
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site
• This is not an H-1B opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Occasional Up to 3 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Overtime, Holiday, Weekend, and off shift work occasionally required.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks