Director of Student Support Services

Rutgers University

life insurance

United States, New Jersey, Newark

Sep 24, 2025

Position Details

Position Information

Recruitment/Posting Title	Director of Student Support Services
Job Category	Staff & Executive - Project/Program Management/Planning
Department	Academic Foundation Center (AFC)
Overview	The AFC and its myriad programs provide academic opportunities, resources, leadership development and other support initiatives for first generation-low income college bound scholars to achieve success through education. As the first Rutgers-Newark special program established to identify talent beyond traditional measures and then recruit, retain and graduate talented young people from the greater Newark area, AFC remains a jewel in the crown of Rutgers- Newark, serving nearly 1500 undergraduate students annually.
Posting Summary	Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Director of Student Support Services within the Academic Foundations Center. Reporting to the Associate Dean/Director of AFC/ EOF, the Director of Student. This position has primary oversight responsibility for the US Department of Education's Student Support Services ( SSS). This position is responsible for not limited to the following: Provide overall leadership and direction; anticipate complex functional needs; and develop recommendations and solutions for the SSS program, policies, and services that meet academic, social, and/or special population needs of students Organize, administer, and coordinate multiple facets of planning, preparation, evaluation, budget, communications, events, records, statistics, reports, and documents Develop and coordinate academic year activities/workshops and tutoring including faculty and staff recruitment Manage evaluations of programs and services, assess service levels and program progress, and prepare appropriate recommendations Research and plan curriculum and program criteria, as well as supervise, evaluate, and/or support professional staff Maintain and enhance program and college-wide leadership activities Maintain a student case load and fostering quality faculty relationships Develop collaborative efforts, relationships, and strategic alliances with internal constituents and external agencies, corporations, and other TRIO programs *This position is contingent on the continuation of external funding.* For more information please visit: https://myrun.newark.rutgers.edu/afc
FLSA	Exempt
Grade	06
Salary Details
Minimum Salary	82166.000
Mid Range Salary	104002.000
Maximum Salary	125837.000
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Requires a master's degree in Education, Curriculum Development, Counseling or a related field Also requires three years' experience with urban, multicultural students, communities, and school systems with demonstrated experience in the development and management of creative alternative programming, program assessment and evaluation, budgeting, and program management
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Must have excellent verbal and written communication skills, in addition to excellent administrative, supervisory, and leadership skills
Preferred Qualifications	Familiarity with the lived experiences and needs of program participants is valued
Equipment Utilized	Software: StudentAccess or similar program
Physical Demands and Work Environment	May require light lifting and transportation of materials
Special Conditions

Posting Details

Posting Number	25ST2064
Posting Open Date	09/24/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-Newark
Home Location Campus	Rutgers University-Newark
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement