Remote

Technical Writer

Genesis10
life insurance, 401(k)
United States
Sep 24, 2025
Genesis10 is seeking a Technical Writer for our client in the Pharmaceutical industry. This 6 month+ position is fully remote, Hawaii or Pacific time. W2 Hourly Pay rate range: ( $50-$55 ) Responsibilities: Willing to work Pacific or Hawaii time zones Documentation Development Create, revise, and maintain Standard Operating Procedures (SOPs), process flows, training materials, job aids, and audit plans to support new and optimized business processes. Develop technical documentation for reimplemented solutions, including benefit configuration, automation, and reporting tools. Draft and edit business impact assessments, governance models, and performance dashboards. Project Support Collaborate with subject matter experts to capture requirements, workflows, and technical specifications for both operational and technical workstreams. Support the development and delivery of training materials and communications for client teams, ensuring readiness across all impacted departments. Document and track exception events as appropriate. Quality & Compliance Ensure all documentation meets regulatory, clinical, and operational standards, including NCQA delegation agreements and compliance requirements ] . Maintain version control and ensure timely updates to documentation as project milestones are achieved. Stakeholder Engagement Facilitate workshops and knowledge transfer sessions by preparing clear agendas, summaries, and follow-up materials. Gather feedback from stakeholders and incorporate revisions to documentation as needed. Requirements: Bachelor's degree in English, Communications, Technical Writing, Life Sciences, or related field. 3+ years of experience in technical writing, preferably in healthcare, pharmacy benefit management, or enterprise technology projects. Experience supporting large-scale implementation or transformation projects and developing process mapping, SOP documentation, and training material creation. Familiarity with regulatory and compliance documentation in healthcare or PBM environments is a plus. Skills and Abilities Excellent writing and editing skills. Ability to translate complex technical and business concepts into clear, concise documentation. Strong interpersonal, collaboration and communication skills; ability to work with cross-functional teams. Strong research skills: ability to gather information from various sources and synthesize into usable content. Proficiency with documentation tools (e.g., MS Word, Visio, SharePoint) and project management platforms Knowledge of pharmacy operations, PBM systems, and benefit configuration. Understanding of audit processes, exception reporting, and performance monitoring W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran #DIG10-DA