Fraud Investigator

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

As a Fraud Investigator at BECU, you'll be the frontline protector of our members' financial well-being. Your work will directly influence how we detect, investigate, and resolve fraudulent activity across a wide range of products-from debit and credit cards to Zelle, checks, external transfers, and new account openings. You'll use your analytical mindset and investigative instincts to uncover fraud, ensure compliance, and deliver timely resolutions that build trust and security for our members. This is your opportunity to make a meaningful impact-where your insights, decisions, and dedication help shape a safer financial future for everyone we serve.

WHAT YOU'LL DO:

• Lead Investigations: Dive into fraud cases using internal systems and member interviews to determine outcomes that align with regulatory standards.

• Balance Multiple Priorities: Manage a diverse caseload across various fraud types, ensuring each is resolved within required timeframes.

• Spot Patterns and Trends: Analyze both monetary and non-monetary transactions to uncover suspicious activity and support deeper investigations.

• Analyze Evidence Thoroughly: Review documentation and interview results to assess credibility and reach well-supported conclusions.

• Apply Regulatory Expertise: Use your knowledge of the Bank Secrecy Act, USA Patriot Act, and other regulations to guide investigations and ensure compliance.

• Escalate Critical Issues: Identify and raise concerns about emerging fraud trends, vulnerabilities, or unusual loss patterns that require broader attention.

• Support Partners: Provide responsive and professional support via phone and email to internal teams and external partners regarding fraud inquiries.

• Champion Compliance: Uphold BECU's standards for regulatory, information protection, and ethical conduct in every task you take on.

• Adapt and Contribute: Take on additional responsibilities as assigned, always ready to support the team and grow your impact.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

BECU is looking for a sharp, curious, and mission-driven professional who thrives in investigative environments and values member protection. If this sounds like you, here's what you'll gain:

• A chance to use your analytical skills to protect real people from financial harm.

• A collaborative team that values your voice, ideas, and expertise.

• Opportunities to grow your career in fraud, compliance, and financial crime prevention.

• Exposure to cutting-edge fraud detection tools and regulatory frameworks.

• A role that blends autonomy with teamwork, giving you space to lead and support.

• A culture that invests in your development and celebrates your wins.

QUALIFICATIONS:

Minimum Qualifications:

• Associate degree or equivalent work or educational experience.

• Typically 2 years' experience in case investigations, or fraud prevention, detection.

• Verbal and written communication skills to effectively communicate and provide customer service.

• Organizational and problem-solving skills.

• Full-time availability, with flexibility for additional hours as needed.

Desired Qualifications:

• Certified Financial Crime Specialist (CFCS) or Certified Fraud Examiner (CFE) certification.

• Ability to work independently and collaboratively, exercising sound judgment.

• Conceptual and organizational skills, with the ability to prioritize multiple tasks.

• Intermediate knowledge of Regulation E, Regulation Z.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.