Status Category:
Full-Time Exempt/Non-Exempt:
Exempt CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. About the Role
We are seeking a detail-oriented, self-motivated professional to join our team as a Benefit Administrator (BA). The successful candidate will thrive in a client-facing environment and enjoy managing employee benefits programs through our proprietary online enrollment system. As a Benefit Administrator, you will support assigned clients by overseeing the benefits enrollment platform, facilitating employee benefit elections, and acting as a liaison with carriers. This role is essential in ensuring a seamless experience for our clients and their employees throughout the benefits lifecycle. Schedule: In-office, Monday-Friday, 40 hours per week (Hybrid schedule may be available after 6-12 months of employment) Essential Functions and Primary Duties
- Set up and implement annual open enrollment for client benefit plans through our online enrollment system
- Facilitate and coordinate all employee benefit elections, file feeds, and data transmissions with carriers
- Assist clients in navigating benefit changes throughout the year
- Manage manual enrollments for assigned clients via carrier portals
- Process unverified loads and dependents using the CBIZ Enroll System
- Track and process employee Evidence of Insurability (EOI) as needed, including regular follow-ups and status updates
- Handle overage dependents as per plan guidelines
- Review and resolve carrier and client census discrepancy reports
- Ensure receipt of hours reports on a scheduled basis
- Manage pending life insurance elections
- Respond to and resolve assigned Jira tickets
- Present a professional demeanor in all interactions with clients and colleagues
- Adhere strictly to HIPAA regulations and maintain the highest level of employee confidentiality
- Communicate clearly and professionally with clients via phone, email, and Teams meetings
Note: Training will be provided for all tasks related to our proprietary system. This list is not exhaustive and additional responsibilities may be assigned.
Preferred Qualifications:
- Experience in employee benefits administration preferred, but not required
- Bachelor's degree preferred, but not required
- Life and Health Insurance license preferred; must be obtained within first 90 days if not already held
- Proficiency in Microsoft Office Suite (Word, Excel required)
- Exceptional attention to detail and organizational skills
- Ability to communicate effectively and professionally with clients and team members
- Commitment to maintaining confidentiality and adhering to HIPAA regulations
- Professional appearance and demeanor
Minimum Qualifications
- High School Diploma or GED required
- 3 to 5 years customer service experience in the insurance industry required
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Effective customer service skills
- Proficient use of applicable technology
- Ability to work in team environment as well as independently
- Must be able to travel based on client and business needs
CBIZ.Jobs Category: Client Management REASONABLE ACCOMMODATION If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com. |
EQUAL OPPORTUNITY EMPLOYER CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights. |
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Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of CBIZ. CBIZ will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. |
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CBIZ
life insurance
Sep 24, 2025