Staffing Coordinator, Goodwill Staffing

Applications due by October 7, 2025

Goodwill of Colorado

Job Description

Pay: $56,846

This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday- Friday 8am-5pm

Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

JOB SUMMARY:

The Coordinator II, Staffing is responsible for supporting Goodwill Staffing (GS) Goodwill of Colorado's staffing agency with recruiting, interviews, and evaluates (hiring, supervising, and terminating employment) new applicants for temporary/temp-to-hire employment while building and maintaining a positive working relationship with clients to ensure the proper placement of qualified candidates. In addition, develops and maintains customer relations and obtains new client agreements, generating needed billable hours (revenue) for the office. This position is responsible for the advancement of Goodwill Staffing in the Denver, Colorado Metro Area.

Goodwill Staffing is a full-service staffing agency within Goodwill of Colorado that recruits businesses outside of Goodwill for temporary, temp-to-hire, and direct hire staffing needs.

The right Staffing Coordinator will be able to "wear many hats" and make a significant contribution to the overall success of the whole company. The Staffing Coordinator's day-to-day is very full and is different from the day before. The following essential functions will provide an overview of the Staffing Coordinator's day-to-day operations:

ESSENTIAL FUNCTIONS:

Supervision:

• As a Staffing Coordinator, you will be responsible for driving assignments and projects which require on-time delivery of components from multiple people in order to be completed successfully. The Staffing Coordinator is expected to apply previous high volume hiring or staffing experience and judgment to operate independently and quickly learn to operate at full functionality in the position.
• In this role, the Staffing Coordinator will meet staffing and client needs, and will be responsible for recruiting, screening, interviewing, hiring, and counseling/termination of temporary staff. The incumbent will review own placement performance, aiming to meet or exceed targets and provide management with weekly activity reports. The incumbent will evaluate (hiring, supervising and terminating) new applicants for temporary/temp-to-hire employment while building and maintaining a positive working relationship with clients to ensure the proper placement of qualified candidates.
• The Staffing Coordinator is responsible for the supervision of temporary employees to include management, oversight, and coordination of volunteers assigned to the office, and generating new client business for the Denver Metro area.

Customer Outreach and Sales:

• The Staffing Coordinator will be responsible for overseeing day-to-day office placement activities, working with the Colorado Springs Team directing forecasts and monitoring/driving placement activity, while generating potential customers to prospect for new business, acting as a contact between a company and its existing and potential employees. In addition, the incumbent will gather market and customer information to increase the scope of knowledge and understand industry trends affecting the company and clients. While establishing relationships with customers, the incumbent will gain a clear understanding of their businesses and staff requirements.
• The Staffing Coordinator is responsible for developing and maintaining customer relations, generating needed billable hours (revenue) for the office.
• Accountable for various revenue generating activities in the Denver metro area (i.e. recruiting, pipelining candidates, industry trends, blitzes, recruiting efforts).

Relationship Management:

• The Staffing Coordinator will establish and maintain strong cooperative and professional relationships with all staff, clients, employees, applicants, referral agencies, and the general public.
• The incumbent will maintain and develop relationships with new and existing customers via meetings, telephone calls and emails, and prospect candidates for business needs. The incumbent will communicate regularly to external stakeholders to increase their knowledge of other Goodwill programs and services in order to effectively communicate the existence and benefits of programs and services to the business community at large.
• The Staffing Coordinator is required to fill daily positions for clients using standards set in place for each client. The incumbent creates and maintains positive and productive working relationships with office staff and peers within Goodwill.
• The Staffing Coordinator maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Facilitate efforts to recruit the talent needed to secure placements.

Overall Support and Quality Focus:

• The Staffing Coordinator will work with the Marketing team to operate the social media network necessary for staffing activities. This includes maintenance of the Goodwill Staffing website (to include being the point of contact for Goodwill's I.T. team and Marketing and Communications).
• The Staffing Coordinator manages job postings on the Applicant Tracking System (ATS) and assists the team in completing new hire and employee change processes. The Staffing Coordinator is responsible for maintaining "The Talent Showcase" by following procedures in place.
• The Staffing Coordinator generates reports on its effectiveness and make create/make recommendations to the Program Manager.
• The Staffing Coordinator will attend and participate in meetings when appropriate and represent the organization at professional meetings, trade exhibitions, conferences, and job fairs.

Strategic Leadership and Support:

• As an employee of Goodwill's Workforce Development team, it is expected that the Staffing Coordinator will seek opportunities to advocate the vision, mission, strategic plan and philosophies of the organization. The incumbent will keep informed of developments in the fields of marketing and staffing services and share this information at appropriate management meetings. The Staffing Coordinator will leverage opportunities to explain and promote the quality standards of Goodwill of Colorado with customers. The incumbent will promote and set the standard for conduct and appearance in keeping with a professional working environment and will guide others to ensure this is achieved at every Goodwill site.

Administrative Support:

• Assist with all aspects of Safety (training, documentation, etc.).
• Ensure new hires are onboarded properly; this will include but is not limited to; new hire paperwork, I-9/E-Verify, background checks, DIY/safety training, and any other required items required for Goodwill and/or the Client.
• Work in partnership with Human Resources (HR) to understand and comply with the Equal Employment Opportunity Commission (EEOC) measures and guidelines and stay up to date on legal requirements.
• Work in partnership with HR to understand Affirmative Action compliance and maintain accurate documentation with job descriptions, job postings, applications, interview notes, and job offers through the ATS.
• Data entry of client billing and payroll for temporary employees.
• Manage job postings on the ATS. Assist team in completing new hire and employee change processes.
• Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Generate reports on its effectiveness and make create/make recommendations to the Manager.
• Research and recommend all upcoming job fairs in regard to participation. Upon decision to attend, coordinate and participate in all hiring events and job fairs along with peers.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout and budgetary, and personnel requirements, implementing changes.
• Share in office administration functions such as; answering phones, greeting guests, ordering supplies, and initiating processes.
• Become an "expert" on the staffing software. Thus, being capable of providing recommendations for use and reports beneficial to the office. Monitor and report out on trends from previous time periods and assist in forecasting future needs.
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A Bachelors degree in Business Administration, Management, and/or Human Resources is preferred; an Associates degree in related field with, or equivalent combination of training and experience is required.
• The incumbent will be required to obtain the American Staffing Association's designation of Certified Staffing Professional (CSP) within 9 months of hire.

Experience:

• Previous experience working in the staffing industry is preferred.
• Previous experience working in a customer-facing industry is preferred.
• Must have a minimum of 1-year supervisory experience.

Other:

• Creates and maintains positive and productive working relationships with office staff and peers within Goodwill.
• Must have the ability to communicate effectively with internal/external customers, applicants, temporary employees and other support functions within Goodwill Staffing and Goodwill of Colorado.
• Proficient in Microsoft Office specific to Outlook, PowerPoint, and Excel.
• It is preferred that the incumbent have excellent written and verbal communication skills and demonstrate the ability to interact with various types of internal and external customers.
• The incumbent must have the ability to work independently, to be assertive and to negotiate "win-win" situations when working with outside organizations in order to close sales.
• It is preferred that the Staffing Recruiter have strong recruitment skills in conjunction with a strong background in utilizing social media.
• The Staffing Recruiter must demonstrate effective interpersonal skills including the ability to work cooperatively with cross-functional organizations, a high level of organizational skills, and the ability to make difficult and timely decisions.
• In addition to the competencies listed below, the incumbent must have the ability to demonstrate a high level of energy, innovation, and be an inspiration to others.
• Overtime and travel may be required to attend professional and skills development programs, job fairs, conferences, groups, and other related activities.
• The incumbent will be required and must have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 - 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 284 - Coordinator II, Staffing Dept Number: 5450

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - CONTINUOUSLY

BENDING - CONTINUOUSLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - OCCASIONALLY - Driving