New

Product Service/Repair Technician

Natus Medical
paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Wisconsin, Middleton
Sep 25, 2025
FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body's signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro. Electronics Repair Technician Onsite position: 8am - 4:30pm - No overnights! Location: Natus Medical Incorporated; 3150 Pleasant View Road, Middleton, WI 53593 Pay: Starting at $25/hour, overtime paid at $37.5/hour! As a TEAMMATE:As an Electronics Repair Technician, you play a critical role in ensuring our customer's equipment is repaired and/or recalibrated in a timely manner so they have limited downtime and can give their patients the best care possible. We have a world-class service area with all of the tools, fixtures, and technology needed to handle everything from software issues to fixing hardware components down to the board level. This role is ideal if you have the skills and interest to work with computers and electronics but would prefer not having to travel or work directly with customers on a daily basis! What you'll get to do in this role: Test, calibrate and troubleshoot assemblies of our medical devices as well as perform electronic calibration and verify fixtures Committing to high quality work (less than 2% failure rate on repairs) means delivering an exceptional product to healthcare providers so they can help their patients Maintain a 10-business day repair turnaround time because getting our customers up and running means we can help more patients faster Solve challenging problems by developing and/or designing test processes/procedures based on product specifications Have the opportunity to cross-train to work in other areas to support business needs What we are looking for: Associate degree (A.A) in a relevant field required and 12 months experience in electronic circuitry repair and/or software/firmware support 3+ years' experience in hardware/software/firmware troubleshooting and repair Previous experience working with soldering irons, heat gun, power screwdriver, drill motor and electronic test meters Professional experience with PCB repair and SMT type experience Microsoft Office Suite and basic computer programs experience Compensation and Benefits: Along with a competitive salary and bonus structure, we offer a comprehensive benefit package that starts day 1! Health Benefits, 401k match, 9 paid holidays -includes 2 floaters to use as you wish, 4 weeks PTO (accrued), tuition reimbursement program and more. We are PASSIONATE about: Natus Medical Incorporated is recognized by healthcare providers globally as the source for solutions to screen, diagnose and treat disorders of the brain and neural pathways. Our vision is to deliver innovative and trusted solutions to advance the standard of care and improve patient outcomes and quality of life. Natus products are used in hospitals, clinics and laboratories worldwide. CLICK HERE for a short video to learn more about Natus! https://bit.ly/MiddletonOperations EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Come Join natUS!#LI-DNP #Natuscareers #careers #wisconsinjobs Pay Transparency Details: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range. Compensation and Benefits: Comprehensive benefit package that starts on your 1st day including medical, dental, vision, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off program, tuition reimbursement assistance eligibility after your first year, and more. Be the People part of the Neuro Solution. Apply Today. EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.